einige medien dateien konnten nicht geladen werden

[kirillov]

hi there, I did a search but couldnt find anything.
this is the message I get when I open a certain live project
after I installed windows 7 on my former xp laptop (no idea if the problem has something to do with this...). the "unloaded" samples are in the project folder,
but also when I drag them again in the project it says
"sample is offline". the file seems not to be corrupted, I can play it in my
vlc player. what can I do?
thanks....

[jok]

Hi Kirillov,

please contact support@ableton.com , include one of the problematic files so we can have a look.

Best,
Jörg

[kirillov]

hey everyone,
thanks to ableton support I found the problem: I needed to install the newest quicktime as it is used for
mp3 decoding in live.
cheers,
sascha