8 crashes in the past 20minutes!!!!!!!!!!!!!!!!!!

djtsmith007 · Post by **djtsmith007** » Tue Jan 19, 2010 1:33 am

With this set never have had an issue with random crashes.....i decide to add some extra bars to a intro.....instantly crashed. Come back in recover the set, i move a sample...crashed again. I come back into it AGAIN move a volume envelope...crashed. LONG story short keeps happening again and again...this is driving me up the wall. Already been talking to tech support for another issue and this arises.

Windows 7 Pro 64bit
Live 8.1.1

Now 24 crashes in under 40 minutes
I can guarantee a crash in this set when i copy and paste a sample.

djtsmith007 · Post by **djtsmith007** » Tue Jan 19, 2010 1:46 am

Now its crashing when i drop i a auto filter and start adjusting the settings on it. Here are the last couple entries before the last crash.
----------------------------------------------------------
12014 ms. Default App: Begin ExchangeDocument
12524 ms. LSongAgent: Begin SetSongUnit
12528 ms. LSongAgent: End SetSongUnit
12545 ms. Audio time allocations: Max Remote Automation Events: Capacity/Used/Failures: 5041/0/0
12545 ms. Audio time allocations: Max Device Automation Events: Capacity/Used/Failures: 3236/0/0
12545 ms. Audio time allocations: Max Device Midi Events: Capacity/Used/Failures: 7943/0/0
12566 ms. Audio time allocations: InterDomainEvents: Capacity/Used/Failures: 29127/3/0
13047 ms. LSongAgent: Begin SetSongUnit
13104 ms. LSongAgent: End SetSongUnit
18139 ms. Default App: End ExchangeDocument
18520 ms. Live App: End Init
19694 ms. Default App: Begin SavePrefs
19700 ms. Default App: End SavePrefs
20830 ms. Live App: Check for library
20951 ms. Live App: Check for default content
20951 ms. Live App: Check for package installation
20983 ms. Live App: Check lesson init
23699 ms. Defaults: Skipped standard midi device
23699 ms. Defaults: Skipped standard directx device
38749 ms. Default App: Begin SavePrefs
38756 ms. Default App: End SavePrefs

djtsmith007 · Post by **djtsmith007** » Fri Jan 22, 2010 6:34 am

Now up to 61 crashes with the same set in 3 days....

jok · Post by **jok** » Fri Jan 22, 2010 1:37 pm

Hi djtsmith007,

please contact [email protected]
Include the problematic .als file and a .zip version of your preferences folder. Here´s how to access it:

- select "get support" from the help menu
- in help view choose "show preferences folder"

Best,
Jörg

djtsmith007 · Post by **djtsmith007** » Fri Jan 22, 2010 7:51 pm

Yeah tech support has all my files with them now hope they figure out whats up with it

8 crashes in the past 20minutes!!!!!!!!!!!!!!!!!!

8 crashes in the past 20minutes!!!!!!!!!!!!!!!!!!

Re: 8 crashes in the past 20minutes!!!!!!!!!!!!!!!!!!

Re: 8 crashes in the past 20minutes!!!!!!!!!!!!!!!!!!

Re: 8 crashes in the past 20minutes!!!!!!!!!!!!!!!!!!

Re: 8 crashes in the past 20minutes!!!!!!!!!!!!!!!!!!