Ableton Forum

Machinesworking wrote: ↑

Fri Dec 29, 2023 2:21 am

Out of curiosity, so the Push 3 does not have an extra slot for another NVME drive right? You all are bravely cloning the 256 and getting busy?

Yes.

Yes (although I wouldn't consider it brave.)

My 4TB Gen4 WD_BLACK (SN850X) is recognized by the P3S.

I now have 3.6TB free.

I received my (second) replacement P3S a couple hours ago.

I can confirm that the most recent amplifier issue (ie: hardware outs 1 & 2 were ~6db out of alignment, contrary to the mixer showing even) is not present in this unit.

I received a follow-up and a shipping label yesterday late afternoon (in the US.) The response included an apology, an upgrade to express shipping and some Ableton swag. Shortly after, I received the 0 dollar invoice for the replacement. Shipment is pending. Unfortunately, the UPS stores were alread...

FWIW I'm going through this too right now. Once they agreed it was a warranty issue it took about 7-10 days before I got the shipping info and label to send it back. They're not just singling you out at least. I guess my expectations were a bit higher considering my *first* unit's return was turned...

And another 3+ days have passed and my ticket has not been updated.

Too bad I can't risk it by asking for a status...

*shakes head*

I am still waiting on an update to receive the shipping label for the return of my second Push 3. This is actually ridiculous now. There is no further troubleshooting necessary -- it's simply a return label. When this happened a while ago with my first Push, it was diagnosed in a couple days and the...

I'm assuming you followed through this thread: viewtopic.php?t=248249

I plan to order something for imaging/expansion once I know my (second) warranty replacement is en'route -- still waiting on support to send me a shipping label.

Would the BIOS accept a 4 TB drive, or is 2 TB the maximum size? I was considering a 2TB (which I know works based on others' upgrades), but almost pulled the trigger on a 4TB to further future-proof it. However, I'm not sure you'll see a sanctioned response from Ableton here in the user forums, so...

Update: This morning I was informed that responding to my own ticket (using the actual ticket thread on the web -- NOT A new support ticket, mind you), will push the ticket to the bottom of the queue, rendering it with a lower priority. I've replied many days after most times, asking for an update: ...

First Push - Audio Out #2 stopped working. It just stopped after a few months use (per first post in thread. Ableton confirmed the unit was defective. Second Push - Audio Out #2 is ~6db lower than Audio Out #1. If you route the Push Outputs and to the Push Inputs and setup an audio track, the issue ...

I've sent numerous followups to support after they confirmed that my second Push was also defective, including a picture of my serial number and confirmation of my mailing address (which was asked for during my first replacement.)

I still have yet to receive any reply -- it's been nearly a week now.

I have to rig a stand behind the stand holding my push for my interface. Dual Lock works wonders if you don't have too much weight+gravity. Do you interact with the items in your rack while using the Push? If not, move it out of your way. As far as Ableton making accessories such as stands, I don't...

With this second request, support is certainly 2-3x slower than the initial request which resulted in a replacement. Update here is that Ableton confirmed that there is a defective amplifier in my replacement Push 3 Standalone. I'm currently waiting on a shipping label to begin the return process. T...

I’m sure all this is on Abletons radar, but that’s not the point. The point is: When I have a Push 3 standalone, and buy Live 12, what do I get? There is no information, nothing. To use the Live Suite, I need a Live license. So what will change for Push 3 Standalone users? I suspect we'll all know ...