Ableton Forum

I am logging out this is more trouble than its worth

It is unprofessional to tell me they are sending a shipping label and they will take care of it only to send an email the next day saying they want a video

I will say this one more time I have suffered 2 strokes and my wife died this year I am trying to get well using therapy through music my ...

After calling support they said said I would recieve a shipping label and they would fix but..

Today I recieved an email saying I had to take a video of the problem?

I cannot believe this is a professional musicians company

Called support NY was told to send email I had already done that

Still no reply it is particularly pain full as I am disabled and every $ counts

Further searches I find I am not alone with problems

My advice buy from a USA retailer where you can return it

Not what I expect from from a German ...

My laptop and Push haven't moved and no I wasn't planning on putting it wired in the bag.

I had just begun to explore the push and use the controls at the top to control effects when I notice the display flicker.

Mike

The connector is loose and if you jiggle it you loose connection with Live

Sleek it is but robust it is not I am disabled so I had taken time to learn Live and now I am learning Push

Has anyone come across this and can you advise how I can get it replaced?

Mike

I bought an Live bag and thought ...