Ableton Forum

Yes, very cool text. Pace, love and everything you want... But the fact is the Push is broken, that it have a warranty and in consequence, the customer support must be in charge of it and fix it or replace it as the laws says. Is one month since I sent them the email and their only answer by now is ...

Yes, the stress and helplessness are huge. Is a device I use for work and for which I spent 1.900€.
Will try again with them, yes. I hope it will not be necessary to take legal action.
Thanks for the advices.

Of course I told them that the port is totally broken and it is not a question of how I connect a cable. Even I sent them a video where you can see that clearly. Here their answer:
"It looks like you are not inserting the plug correctly. The point here is that we can't do anything about it".

This ...

Mi push 3 have the ADAT Out Connection broken, don't works at all. Also the USB port doesn't work properly.
I contacted the technical support, they asked me for videos of the problems, I send it to them and 2 weeks later they answered me that probably I don't know to how connect the cables so the ...