Ableton Forum

Yeah, a bit off topic now, but here are my thoughts...

Ableton and the Push (and Max) are still magical, to me, and I love them.

The Push 2 was sold via other stores and in fact I had a faulty one of them, and returned it to the store (Gear4music) and got a replacement. It was a very smooth ...

I suggest to contact your bank and start the process of chargeback if you can. It may take some time and require evidence of you contacting/waiting for Ableton to fix it. But the good (?) news is that Ableton are absolutely awful at responding so it should be easy to show the silence.

Sorry you got ...

For those hitting this thread via Google, the 11.3.10b1 Release Notes say:

"It is now possible to set global launch quantization by holding the Metronome button and turning the fifth encoder from the left."

(seems the Push manual online has not yet been updated with this)