Search found 4 matches

by Infriad
Thu Nov 21, 2024 7:44 am
Forum: Ableton Push
Topic: Disappointing Experience with Ableton Support
Replies: 6
Views: 6214

Re: Disappointing Experience with Ableton Support

Update: So I finally got an answer from Ableton! There has been an issue with their inbox so they have not seen all my responses. Anyway they will send me a new push 3 so hopefully it would work better.
by Infriad
Sun Nov 17, 2024 7:54 pm
Forum: Ableton Push
Topic: Disappointing Experience with Ableton Support
Replies: 6
Views: 6214

Re: Disappointing Experience with Ableton Support

[jur] wrote:
Sun Nov 10, 2024 7:41 am
Did you hear back since then?
Nope, their latest reply is from September 13.. :(
by Infriad
Sun Nov 17, 2024 7:50 pm
Forum: Ableton Push
Topic: Disappointing Experience with Ableton Support
Replies: 6
Views: 6214

Re: Disappointing Experience with Ableton Support


First and foremost, yeah that sucks. Anyone reading your post should empathise and feel your pain..


Thanks for your response! I did not know that their ticketing worked that way.. I can see that my ticket is still in Open state so maybe the will get back to me some day but I seriously doubt it ...
by Infriad
Tue Nov 05, 2024 12:15 pm
Forum: Ableton Push
Topic: Disappointing Experience with Ableton Support
Replies: 6
Views: 6214

Disappointing Experience with Ableton Support

I'm reaching out to hear about others' experiences with Ableton Support. I've had a truly frustrating encounter, and I’m shocked that they would treat loyal customers like this.

My Experience: I’ve been using Ableton for several years, primarily for mixing and mastering and some composing, with ...