Ableton Forum

It's an hardware issue.

Thanks Ableton for support!

Great team and products

It also happens in standalone

Last firmware 1.4.1
I’ve done factory reset
The knob issue persist in live control mode

I think it's a hardware problem…

Hello everyone,
my ableton move has the first encoder that does not work well,
it does not reach the end of the stroke but the value oscillates ...
I opened a report but no one responds. How can I make my warranty valid?
The product is very nice but it is not working even less the support!

Any ...