Ableton Forum

I have sent an email to [email protected]
Tried with another computer and different Ableton version.

Thank you for response!

Is it possible to send it for repair?

Try thrashing Live's Preferences.cfg file and see if it helps.


Did that, no change. Here i found a log from Push:


20 25-09-03T09:47:11.242571=info { "message": "Push 3 12.2.5 - started" }
2025-09-03T09:47:12.471980=info { "message": "Hardware type: Push 3" }
2025-09-03T09:47:12.496567=info ...

[jur] wrote: ↑

Wed Sep 03, 2025 11:57 am

What are you seeing in Live's MIDI Preferences?
Make sure there's no "Push" control surface selected in here.

Looks like this, not in control surface.
Push 3 is visible in input/output ports.

[quote=cake36104 post_id=<a href="tel:1834783">1834783</a> time=<a href="tel:1756897327">1756897327</a> user_id=313634]
On a first connection it started the update process, v. 12.2.5, which gave an error.


You're talking about the Live update, or the P3 Standalone update?
[/quote]

Its a Push 3 ...

I just started using trial.
On a first connection it started the update process, v. 12.2.5, which gave an error.
With user button - the same, only Push logo, no reaction.

Push 3 controller doesn’t boot up, blank screen, it happened after update, which has failed. If i press shift + power, or other button combinations - Push logo lights up, but its not recognized by Ableton live. Tried everything. Original usb cable + power adapter. Cant send a message to support ...