Search found 191 matches

by Friedemann
Wed Nov 04, 2009 3:01 pm
Forum: Max For Live
Topic: [awi] deleting /Bugreporting/Live_Run_ folders
Replies: 3
Views: 730

Re: deleting /Bugreporting/Live_Run_ folders

Hi, the content that Max installs into the Live Library is roughly 200MB large (mainly samples used by the tutorials). Could it be that this folder or one of its parents is marked as not to be scanned by spotlight in spotlight's preferences? Bug reporting data that is more than 2 days old should be ...
by Friedemann
Wed Nov 04, 2009 12:33 pm
Forum: Max For Live
Topic: Unable to quit Live. Preferences corrupt after Force Quit
Replies: 4
Views: 828

Re: Unable to quit Live. Preferences corrupt after Force Quit

No, the massage is related to RAM, not to disc space. It could be that something needs a lot of RAM and/or the virtual memory is not configured properly. Anyway, the preferences should not get corrupted from a Force Quit. As regards the bug reports, they should be deleted automatically after some ti...
by Friedemann
Tue Oct 06, 2009 2:22 pm
Forum: Max For Live
Topic: [frsLive 8.1x beta 2 clips play at same time on same channel
Replies: 1
Views: 649

Re: Live 8.1x beta 2 clips play at same time on same channel

Hi,

when this happens again could you please create a 'bug reporting snapshot' from Live's Help menu
and send the resulting .alp file to mfl-beta@abelton.com?

Best, Friedemann
by Friedemann
Tue Oct 06, 2009 2:18 pm
Forum: Max For Live
Topic: [frs]crash on startup: can't start live 8.1b4
Replies: 2
Views: 805

Re: crash on startup: can't start live 8.1b4

Hi,

did you have a template Live Set that uses the VST in question?

Best, Friedemann
by Friedemann
Mon Oct 05, 2009 2:52 pm
Forum: Max For Live
Topic: [ddg]Constant crashes when saving my synth...
Replies: 7
Views: 1461

Re: Constant crashes when saving my synth...

Hi,

regarding disk space: you could check if the folder

~/Library/Application Support/Ableton/Bug Reporting/

got very large for some reason. If this is the case you can delete
the Live Run* folders inside.

Best, Friedemann
by Friedemann
Thu Oct 01, 2009 1:02 pm
Forum: Max For Live
Topic: [frs]extending beta3 beyond Sept 30
Replies: 1
Views: 622

Re: extending beta3 beyond Sept 30

Hi,

we are aware of this. The reason for letting the Beta expire is simply that we want to make sure that testing is done with a reasonably new version, i.e. that we don't receive too many reports for bugs that already have been fixed.

Best, Friedemann
by Friedemann
Tue Sep 22, 2009 1:40 pm
Forum: Music and Audio Production
Topic: Please Clarify changelog
Replies: 11
Views: 707

Re: Please Clarify changelog

Hi,

the cited change-log entry is misleading and should have read:

"Control surfaces from the MPD-Series could have mistakenly been identified as APC 40"

Best, Friedemann
by Friedemann
Mon Sep 21, 2009 3:28 pm
Forum: Max For Live
Topic: [frs] sorry to do this, but here is a crash report
Replies: 7
Views: 1585

Re: [frs] sorry to do this, but here is a crash report

No, that's all the same. It looks like a problem with our crash reporting code. But you can also email the crash report that the Mac OS generates to mfl-beta@ableton.com

Best, Friedemann
by Friedemann
Mon Sep 21, 2009 12:33 pm
Forum: Max For Live
Topic: [frs] sorry to do this, but here is a crash report
Replies: 7
Views: 1585

Re: sorry to do this, but here is a crash report

Hi,

the crash packs are created on the Desktop when starting Live the next time after a crash and should be emailed to mfl-beta@ableton.com

Best, Friedemann
by Friedemann
Mon Sep 21, 2009 8:42 am
Forum: Max For Live
Topic: [frs] crash on "manage device file"
Replies: 1
Views: 624

Re: crash on "manage device file"

I can reproduce this one, no need to send the .alp.

Best, Friedemann
by Friedemann
Mon Sep 21, 2009 8:36 am
Forum: Max For Live
Topic: [frs] Error with function "EditWithPreview"
Replies: 3
Views: 914

Re: Error with function "EditWithPreview"

I'll look at the crash report,

Best, Friedemann
by Friedemann
Mon Sep 21, 2009 8:23 am
Forum: Max For Live
Topic: [frs] quitting live while a patch in max needs to be save
Replies: 3
Views: 863

Re: quitting live while a patch in max needs to be save = crash

Hi,

I can't reproduce this here, could you give a step-by-step description about what are doing?

Did Live create a crash pack (.alp) file when started the next time? Please send this to
mfl-beta@ableton.com


Best, Friedemann
by Friedemann
Fri Sep 18, 2009 8:22 am
Forum: Max For Live
Topic: [frs] whilst saving patches, live crashes...
Replies: 1
Views: 651

Re: [max and live] whilst saving patches, live crashes...

Hi,

Live should have created a 'crash report pack (some .alp-file on your Desktop) the next time you started Live after the crash.

Could you please send this file to mfl-beta@ableton.com ?

Best,
Friedemann
by Friedemann
Mon Sep 14, 2009 12:56 pm
Forum: Music and Audio Production
Topic: 8.0.5 is out!
Replies: 5
Views: 756

Re: 8.0.5 is out!

Hi,

regarding Mac OS X 10.6, the comments in http://forum.ableton.com/viewtopic.php?f=1&t=122995 are still valid for 8.0.5

Best, Friedemann
by Friedemann
Mon Sep 14, 2009 12:51 pm
Forum: Music and Audio Production
Topic: Bugfix update 8.0.5 available
Replies: 92
Views: 18692

Bugfix update 8.0.5 available

Hi, we just released the next bugfix update for Live 8: Live 8.0.5. Use the "Check for Updates" command from Live's help menu or check http://www.ableton.com/latest_versions If you are a Suite user and have installed all content it is enough to download 'Live' instead 'Suite'. The list of improvemen...