Apc 40 Fader Problem

Discussion of music production, audio, equipment and any related topics, either with or without Ableton Live
von-haugwitz
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Joined: Tue Mar 17, 2009 11:04 pm

Apc 40 Fader Problem

Post by von-haugwitz » Fri Oct 23, 2009 10:36 am

Hi!

this is my firts Question/Topic in this Forum.
Im german so sorry for the english.

After i read about the Bug in Version 8.08 i thought about my apc40 problem.
The Problem is that Fader 6 and the Master Fader do not work right.
And i have no idea wehther it is a hardware or a software problem like the bug in version 8.08?

Somebody else with this Problem?

chelemasty
Posts: 300
Joined: Sat Apr 25, 2009 5:43 am
Location: Los Angeles CA

Re: Apc 40 Fader Problem

Post by chelemasty » Fri Oct 23, 2009 10:38 am

von-haugwitz wrote:Hi!

this is my firts Question/Topic in this Forum.
Im german so sorry for the english.

After i read about the Bug in Version 8.08 i thought about my apc40 problem.
The Problem is that Fader 6 and the Master Fader do not work right.
And i have no idea wehther it is a hardware or a software problem like the bug in version 8.08?

Somebody else with this Problem?
Be specific though, like, how does it not working right?
Equipments: Softwares, hardwares, plastics and metal controllers, computers, headphones, a pair monitor speaker, and electricity to power them up.

von-haugwitz
Posts: 8
Joined: Tue Mar 17, 2009 11:04 pm

Re: Apc 40 Fader Problem

Post by von-haugwitz » Fri Oct 23, 2009 10:43 am

Hi!

youre quick!!! thx

Fader 6 works mechanical the whole way, but live gets no right information.
The midi in/out (send/return)twinkels alot.:)
The Fader in live just move between -nothing and -64 db
The master Fader works mechanical also but just in an area of -3 - +6 db

8O
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Re: Apc 40 Fader Problem

Post by 8O » Fri Oct 23, 2009 10:54 am

You can probably download 8.0.5 from http://www.ableton.com/latest_versions - just to see whether it's caused by 8.0.8 or not. Or wait for the fixed 8.0.8 later today...
Image

von-haugwitz
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Joined: Tue Mar 17, 2009 11:04 pm

Re: Apc 40 Fader Problem

Post by von-haugwitz » Fri Oct 23, 2009 11:05 am

i have 8.05 already installed.
i have try 8.04 also ... same problem with fader

the_antagonist
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Re: Apc 40 Fader Problem

Post by the_antagonist » Fri Oct 23, 2009 11:14 am

is it always the physical fader 6? so if you move left and right does it still happen with that fader or is it the track?

von-haugwitz
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Joined: Tue Mar 17, 2009 11:04 pm

Re: Apc 40 Fader Problem

Post by von-haugwitz » Fri Oct 23, 2009 11:20 am

it is the physical fader 6
i think it is an mechanical problem but hope it is not

dom
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Re: Apc 40 Fader Problem

Post by dom » Fri Oct 23, 2009 11:35 am

I'm afraid it sounds like a mechanical problem.
I guess the fader also behaves this way if you use the midi learn function in order to map it to some parameter?
If so, you should exchange your APC.

Cheers,
Dom
ableton support team
support@ableton.com

von-haugwitz
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Joined: Tue Mar 17, 2009 11:04 pm

Re: Apc 40 Fader Problem

Post by von-haugwitz » Fri Oct 23, 2009 11:41 am

good idea to test that.

ive try to map fader 6 on the master and there the fader 6 works like the also "broken" masterfader
and i map the master on fader 6 and it works like on the master

you know what i mean?

von-haugwitz
Posts: 8
Joined: Tue Mar 17, 2009 11:04 pm

Re: Apc 40 Fader Problem

Post by von-haugwitz » Fri Oct 23, 2009 11:46 am

i have to say that if i move fader 5 6 also move a little

dom
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Re: Apc 40 Fader Problem

Post by dom » Fri Oct 23, 2009 11:56 am

von-haugwitz wrote:good idea to test that.

ive try to map fader 6 on the master and there the fader 6 works like the also "broken" masterfader
and i map the master on fader 6 and it works like on the master

you know what i mean?
Nope, noch nicht wirklich.
Nachdem Du meintest, dass sich Dein Fader 6 und Deiner Masterfader kaputt anfühlen, macht es zum testen wenig Sinn, jetzt einfach nur die Mappings von Fader 6 und dem Masterregler zu tauschen. Sind ja eh beide kaputt, wie willst Du da einen Unterschied finden?
Besser wäre es, Fader 6 und den Masterfader mal auf einen Kanal zu mappen, der grundsätzlich funktioniert - aber im Endeffekt bin ich mir schon recht sicher, dass es ein Hardwaredefekt ist, nachdem Du meintes, dass der 5. auch den 6. Fader beeinflusst und es auf einen Umtausch hinausläuft.

Grüsse,
Dom
ableton support team
support@ableton.com

von-haugwitz
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Joined: Tue Mar 17, 2009 11:04 pm

Re: Apc 40 Fader Problem

Post by von-haugwitz » Fri Oct 23, 2009 12:02 pm

Ja kann ich das bei akai deutschland direkt machen oder über ableton oder muss ich mich an den Händler wenden?

sunaivod
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Re: Apc 40 Fader Problem

Post by sunaivod » Fri Oct 23, 2009 12:47 pm

Don't eat cookies above the apc40

dom
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Re: Apc 40 Fader Problem

Post by dom » Fri Oct 23, 2009 1:00 pm

Du musst Dich an Akai oder Deinen Händler wenden, Ableton hat ja mit dem Hardwarrverkauf und der Garantie von Akaiprodukten nichts zu tun.

Gruss,
Dom
ableton support team
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von-haugwitz
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Re: Apc 40 Fader Problem

Post by von-haugwitz » Fri Oct 23, 2009 1:37 pm

ok danke das wollt ich wissen!

no smoking no cooking no cookies in the studio 8)

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