Ableton Tech Support not replying to my emails...

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entity
Posts: 9
Joined: Tue Apr 01, 2008 10:33 pm

Ableton Tech Support not replying to my emails...

Post by entity » Thu Nov 05, 2009 3:16 pm

Hi

Is anyone else having problems getting through to the Ableton tech support team, either on email or phone?

I sent an email on Friday, and almost a week has gone by with no reply. Usually I have very prompt service from the team but this is beginning to worry me...

Any light anyone can shed on this is much appreciated :)

Bill
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LoopStationZebra
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Re: Ableton Tech Support not replying to my emails...

Post by LoopStationZebra » Thu Nov 05, 2009 3:48 pm

At the moment the entire Ableton crew is dedicated to getting the Launchpad to work with Live 7 because the villagers have lit the torches and are on their way to the castle! I'm sure they will get to you in time. :D
I came for the :lol:
But stayed for the :x

entity
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Joined: Tue Apr 01, 2008 10:33 pm

Re: Ableton Tech Support not replying to my emails...

Post by entity » Thu Nov 05, 2009 9:14 pm

oh I didn't realise... cheers for the info mate :)
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Alextronica
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Re: Ableton Tech Support not replying to my emails...

Post by Alextronica » Fri Nov 06, 2009 6:50 am

Hell yeah Nico is the man he'll get back to ya!

Did you post your problem on the Forum Bill?

Maybe one us can help?
Black Mac Book 2.16 4gigs of Ram > Ableton 7 Suite > Komplete 5 > APC40 > Novation Remote SL25 > Allen and Heath Xone 92 > Korg Kaoscillator

www.soundcloud.com/Alextronica

the_antagonist
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Re: Ableton Tech Support not replying to my emails...

Post by the_antagonist » Fri Nov 06, 2009 8:49 am

i find this hard to believe. did you get an auto generated response?

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