Ableton Forum

lll wrote:

David Abravanel wrote:Hi rubo - try accessing your Ableton account and re-authorizing? Under the "User Account" panel on the left side of the home page, select "Authorize Live."

I did re-authorize so many times but no change at all ....

Please send an email to customercare@ableton.com and include your name, the email your account is registered under, and any other relevant details about your issue.

try repairing your library.
That did the trick for me.

Schnauzer wrote:try repairing your library.
That did the trick for me.

2 times not for me

thanks anyway

lll wrote:

Schnauzer wrote:try repairing your library.
That did the trick for me.

2 times not for me

thanks anyway

+1

I also was having trouble with AMP until I looked in my Audio Effect folder...it's not an instrument!

I hope this helps.

sir_dss wrote:I also was having trouble with AMP until I looked in my Audio Effect folder...it's not an instrument!

I hope this helps.

Yes, I know, you can see them but when I try to start it I get the warning I mentioned in my first post!

Gnuus wrote:

sir_dss wrote:I also was having trouble with AMP until I looked in my Audio Effect folder...it's not an instrument!

I hope this helps.

Yes, I know, you can see them but when I try to start it I get the warning I mentioned in my first post!

Gnuus, have you been in contact with Customer Care? If not, please send an email to customercare@ableton.com, including the email associated with your license, and explain your issue.

Yes, I have sent my problem to customer care yesterday, but I didn't get an answer yet.

The answer I got was: 'In order you use Amp you need to upgrade to Suite 8.'

I got it working!!!

The problem is before i bought Suite upgrade , i sold my single sampler license.

That's what the support guy said.

re-authorized ableton. closed live 3 times.et voila. it worked.
thanks