Why no amp?

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swett
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Why no amp?

Post by swett » Sun Sep 26, 2010 4:16 pm

I have the suite. When I fire up the new version, the ableton welcome screen says it: Ableton Live Suite 8. Still, no amp in there?!?

Wass up?

wxyz
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Joined: Wed Aug 15, 2007 12:33 am

Re: Why no amp?

Post by wxyz » Sun Sep 26, 2010 4:26 pm

Did you update bthe Suite, not just Ableton Live? Try repairing the library.

Ableton_David
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Re: Why no amp?

Post by Ableton_David » Sun Sep 26, 2010 4:30 pm

Make sure you let the new packages install. You should also try repairing the library, and, lastly, reauthorizing. If Amp isn't showing up in your serials, please contact customercare@ableton.com.

ark
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Re: Why no amp?

Post by ark » Sun Sep 26, 2010 4:47 pm

Where are you looking for Amp?

Tweaking Knobs
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Re: Why no amp?

Post by Tweaking Knobs » Sun Sep 26, 2010 7:11 pm

....................

swett
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Re: Why no amp?

Post by swett » Sun Sep 26, 2010 7:20 pm

ark wrote:Where are you looking for Amp?
looking in audio effects.
repaired library and no luck...

ark
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Re: Why no amp?

Post by ark » Sun Sep 26, 2010 8:10 pm

I'd suggest first checking your Ableton account to verify that Amp is among your serial numbers. Then try reinstalling; it should put a folder named "Amp" under your "Audio Effects" folder. If that doesn't work, contact Ableton Support :-)

Amaury
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Re: Why no amp?

Post by Amaury » Mon Sep 27, 2010 12:32 pm

ark wrote:I'd suggest first checking your Ableton account to verify that Amp is among your serial numbers. Then try reinstalling; it should put a folder named "Amp" under your "Audio Effects" folder. If that doesn't work, contact Ableton Support :-)
Hello,

All good advice, but instead of "reinstalling", you should "re-authorize", if you see the Amp serial number in your license. If you don't see it, indeed, contact custormercare@ableton.com

Regards,
Amaury
Ableton Product Team

Gnuus
Posts: 237
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Location: Netherlands

Re: Why no amp?

Post by Gnuus » Mon Sep 27, 2010 12:41 pm

Amaury wrote: Hello,

All good advice, but instead of "reinstalling", you should "re-authorize", if you see the Amp serial number in your license. If you don't see it, indeed, contact custormercare@ableton.com

Regards,
Amaury
And pray that someone checks the mailbox from time to time......
http://myspace.com/aftronics
Live 10 Intro | iMac 3.4GHz Quad-Core Intel Core i7 | 16 GB Ram | Samaon Graphite 49 | Mac OS X 10.13.6 | iPad air | ZOOM TAC-2 | Roland TD11

fonduese
Posts: 1
Joined: Thu Jun 04, 2009 8:18 pm
Location: Berlin

Re: Why no amp?

Post by fonduese » Mon Sep 27, 2010 1:23 pm

after re-authorization, amp shows up.

greetz,
fabian

Gnuus
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Re: Why no amp?

Post by Gnuus » Tue Sep 28, 2010 9:09 am

From pure frustration from the demo Amp not showing up, I upgraded to Suite and now everything is working as it should.

Maybe this is some kind of new selling policy?

Cheers!
http://myspace.com/aftronics
Live 10 Intro | iMac 3.4GHz Quad-Core Intel Core i7 | 16 GB Ram | Samaon Graphite 49 | Mac OS X 10.13.6 | iPad air | ZOOM TAC-2 | Roland TD11

Ableton_David
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Re: Why no amp?

Post by Ableton_David » Tue Sep 28, 2010 9:16 am

We have had some issues with Amp showing up in Suite 8.2 trial and demo versions - we are working on this and it should be fixed shortly. In the mean time, all owners of Suite 8 should have Amp after upgrading to Suite 8.2.

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