No response @ Ableton suppport- Abstract Beatz and Max

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DDCCD
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No response @ Ableton suppport- Abstract Beatz and Max

Post by DDCCD » Mon Dec 20, 2010 3:25 am

No response from Ableton suppport- Abstract Beatz pack (4 days ago) and Max (purchased today) will not show up in instrument / effects folders.

Just paid 219 for MAX and did all the installation per instructions.

On OSX 10.4.11 and Ableton 8.1.5

Transactions for both purchases within last week went thru VISA.

If anyone has any ideas, please let me know.

Thanks.

(I see that Abstract Beatz says "234 24-bit 44.1 loops (provided as Live Clips), 129 up-tempo, 124 down-tempo. Grooves are split into stackable component parts."

So I guess the question is "Which folder contains 'Live Clips'?" or "Which folder contains "Component Parts."

http://christophersonexperience.bandcamp.com/

Ben_Binary
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Re: No response @ Ableton suppport- Abstract Beatz and Max

Post by Ben_Binary » Mon Dec 20, 2010 9:29 am

update Live from 8.1.5 to 8.2.1 dude
soundcloud Live 9 & Push / Reaper / Octatrack / Rytm / MicroBrute / Nord Modular G1 & G2 / Waldorf Rack Attack / Juno 60 / Monotron & Duo / SeratoDJ / Komplete 9 / OhmForce

Ableton_David
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Re: No response @ Ableton suppport- Abstract Beatz and Max

Post by Ableton_David » Mon Dec 20, 2010 4:09 pm

Hi, did you get in touch directly with Ableton technical support? If not, please do so here: http://www.ableton.com/support.

If you do have an existing support case, please PM me with the number. Thanks!

DDCCD
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Re: No response @ Ableton suppport- Abstract Beatz and Max

Post by DDCCD » Mon Dec 20, 2010 6:38 pm

(automated response from Ableton)

492635 Live Pack doesn't show up in folder Abstract Beatz 2


Sent By:

"Ableton Customer Care" <contact@ableton.com> On: Dec 12/16/10 10:45 AM
To: daniel

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