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 Post subject: Can't hear Audio sound from Windows&Youtube while using Live
PostPosted: Mon Nov 21, 2016 10:28 am 

Joined: Fri Aug 12, 2016 4:07 pm
Posts: 3
hello guys.

I have a really annoying problem with Ableton live 9 intro !

every time i open the software I can't hear sound from windows anymore nor from any other place (just from LIVE itself)....after i close the program sometimes there's sound and sometimes not..
If i want to fix it i just need to restart windows...further more...instead of the fact that there is no sound anywhere when I use Ableton, if i want to open a video in youtube - the video itself won't work... i can move the clip to any part of the video, but it just won't work, it will be stuck.

I am using SPL crimsoin external sound device if it helps... i really want to fix this problem !

thanks a lot !!


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 Post subject: Re: Can't hear Audio sound from Windows&Youtube while using Live
PostPosted: Mon Nov 21, 2016 1:30 pm 

Joined: Fri Jun 03, 2005 7:44 pm
Posts: 1044
Location: Jamrock
It seems Live is using your sound card's drivers exclusively. I use to have a similar problem, only just with the audio and not video.

I solved this by going to option, audio and select no audio. When I want to use Live again, I just select audio device/driver again.

Some DAWs have the option to restrict the audio driver being used by them exclusively and you only need to set this once. Have not seen this feature in Live.

Hope this helps.

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 Post subject: Re: Can't hear Audio sound from Windows&Youtube while using Live
PostPosted: Mon Nov 21, 2016 2:16 pm 

Joined: Mon Feb 10, 2014 10:10 pm
Posts: 875
Location: Space Coast, Central Florida
I had this same problem, but found a way to fix it.

In my system, the problem was that Live was set to use 48k Hz sampling, but Windows was set to 44.1k Hz sampling. Click the speaker icon down in the lower right corner of your tray, open up Playback Devices and click the Properties button. On the Advanced tab, you can check what the sample rate of that device is. Make sure it matches the sample rate that Live is using. You'll have to do this for every channel on your soundcard since each channel shows up as a separate device.

After I made this change, I could run Live, stream YouTube, SoundCloud, watch tutorial videos, etc, all at the same time with no audio issues.

_________________
Win7/Intel i7 rig | Live 9.7.5 | Yamaha, Korg, and Novation synths, and 12U of Eurorack | Mackie Onyx 1620i mixer/interface | various outboard gear | Dune 2, Circle2, Enzyme, Kontakt |
current studio pic -> https://photos.app.goo.gl/svVvXwLuCSjVJG8c2


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 Post subject: Re: Can't hear Audio sound from Windows&Youtube while using Live
PostPosted: Mon Nov 21, 2016 3:55 pm 

Joined: Mon Dec 28, 2009 5:36 pm
Posts: 1434
Excellent call, Richie Witch. Matching sampling rates of my Windows audio with Live after change of audio device or OS reinstall has become so automatic for me, I didn't even think about it now. It only fails regularly when I use Sound Forge that tries to force the ASIO driver to match the sample's rate when playing.

evon wrote:
I solved this by going to option, audio and select no audio. When I want to use Live again, I just select audio device/driver again.

Did you know there's a shortcut for that? - Clicking Live's CPU meter toggles the audio engine off and on again.


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 Post subject: Re: Can't hear Audio sound from Windows&Youtube while using Live
PostPosted: Tue Nov 22, 2016 12:05 am 

Joined: Mon Jun 14, 2010 12:48 am
Posts: 420
I thought it depended on the driver. ASIO4ALL just does one program at a time. FL Studio's driver does multiple programs, as does the default windows driver. Also, my Focusrite driver does multiple programs.


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 Post subject: Re: Can't hear Audio sound from Windows&Youtube while using Live
PostPosted: Tue Nov 22, 2016 2:45 am 

Joined: Mon Dec 28, 2009 5:36 pm
Posts: 1434
Martin Gifford wrote:
I thought it depended on the driver. ASIO4ALL just does one program at a time. FL Studio's driver does multiple programs, as does the default windows driver. Also, my Focusrite driver does multiple programs.

Of course it depends on the driver, that's why I looked up the Crimson first:
Quote:
Multi-application mode, simultaneous ASIO and/or WDM playback

... and got stuck, because I didn't even think about the matching sample rates.


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 Post subject: Re: Can't hear Audio sound from Windows&Youtube while using Live
PostPosted: Sat Mar 03, 2018 7:19 pm 

Joined: Tue Aug 17, 2010 9:53 pm
Posts: 8
THIS WORKED - You are amazing. THANK YOU :)

Richie Witch wrote:
I had this same problem, but found a way to fix it.

In my system, the problem was that Live was set to use 48k Hz sampling, but Windows was set to 44.1k Hz sampling. Click the speaker icon down in the lower right corner of your tray, open up Playback Devices and click the Properties button. On the Advanced tab, you can check what the sample rate of that device is. Make sure it matches the sample rate that Live is using. You'll have to do this for every channel on your soundcard since each channel shows up as a separate device.

After I made this change, I could run Live, stream YouTube, SoundCloud, watch tutorial videos, etc, all at the same time with no audio issues.


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 Post subject: Re: Can't hear Audio sound from Windows&Youtube while using Live
PostPosted: Sat Mar 03, 2018 7:36 pm 

Joined: Mon Feb 10, 2014 10:10 pm
Posts: 875
Location: Space Coast, Central Florida
vento wrote:
THIS WORKED - You are amazing. THANK YOU :)

Richie Witch wrote:
I had this same problem, but found a way to fix it.

In my system, the problem was that Live was set to use 48k Hz sampling, but Windows was set to 44.1k Hz sampling. Click the speaker icon down in the lower right corner of your tray, open up Playback Devices and click the Properties button. On the Advanced tab, you can check what the sample rate of that device is. Make sure it matches the sample rate that Live is using. You'll have to do this for every channel on your soundcard since each channel shows up as a separate device.

After I made this change, I could run Live, stream YouTube, SoundCloud, watch tutorial videos, etc, all at the same time with no audio issues.

Glad I could help. 8)

_________________
Win7/Intel i7 rig | Live 9.7.5 | Yamaha, Korg, and Novation synths, and 12U of Eurorack | Mackie Onyx 1620i mixer/interface | various outboard gear | Dune 2, Circle2, Enzyme, Kontakt |
current studio pic -> https://photos.app.goo.gl/svVvXwLuCSjVJG8c2


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