New look Ableton website.

Discussion of music production, audio, equipment and any related topics, either with or without Ableton Live
db2
Posts: 150
Joined: Thu Feb 14, 2008 9:35 pm

Re: New look Ableton website.

Post by db2 » Wed Oct 31, 2012 3:56 pm

I know there are some trolls, but for the most part a lot of the feedback in this thread was valid. Sure it gets taken into 'taking the piss' territory, but that's the nature of forums. I think it was mostly assumed that the design team was not reading this and that perhaps some Ableton mods might be, and may pass along some of the feedback if it were loud/unanimous enough, hence the leaning in hard on some of it. Most of us will move on. The serious among us here use the software and don't visit the site much anyhow. But I agree with the above post that the transactional parts of the site should instil user confidence. The new site may scream 'fun' but it certainly doesn't convey 'professional, reliable, sleek, minimal, elegant', all things that I associated Ableton with, along with a dose of fun mixed in.

I still stand by my earlier feedback about the endless horizontal scrolling, buried links, lack of community linking, etc. but I 'spose I am not Ableton, and it's between them and the design firm to work this stuff out. However please, if at all inclined, consider changing the forum color back to white/grey/grey-blue, something less eye bleeding as most of us probably visit the forums 1000% more than the main site.

I also agree with the above that as a new purchaser of Ableton visiting the site I would be doing some more research on the company before purchasing. The site says to me "some guys made a new piece of software, lets see if it catches on, try it out!", not "Industry game changing software company Ableton outdo themselves again with a major update to their flagship DAW package".

H20nly
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Re: New look Ableton website.

Post by H20nly » Wed Oct 31, 2012 4:03 pm

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Last edited by H20nly on Wed Oct 31, 2012 4:11 pm, edited 1 time in total.

H20nly
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Re: New look Ableton website.

Post by H20nly » Wed Oct 31, 2012 4:04 pm

db2 wrote: I agree with the above post that the transactional parts of the site should instil user confidence. The new site may scream 'fun' but it certainly doesn't convey 'professional, reliable, sleek, minimal, elegant', all things that I associated Ableton with, along with a dose of fun mixed in.
this says it. as did the last few posts.

i can see that they are working on it... and i'm sure the forum is quite large in terms of size... but this design is not even close to professional looking. it looks a mess, not like it was designed for teens but by teens... and no, not the gifted artist type.

pencilrocket
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Re: New look Ableton website.

Post by pencilrocket » Wed Oct 31, 2012 4:08 pm

Twitter is the place where 99.99% of the members aren't ableton Live's user. The official forum is the place where 99% of the members are ableton Live's user or people who are considering to buy their products, and have practically used the web site one or more times. I don't care which feedback ableton are trying to use as reference and considering valuable&accurate feedback, though.
Image

simmerdown
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Location: Northwest Nowhere

Re: New look Ableton website.

Post by simmerdown » Wed Oct 31, 2012 4:17 pm

ze2be wrote: Most of this talk here is just for entertainment and community chit chat.
after a few years of silence it seems this forum is 'on its own' , things escalate, all in good fun (from me anyhow)

new logo - excellent imo , was the optical illusion intentional?

site - like how it works mostly, not the color scheme a'tall

forum - can't comment, i see grey with purple quote boxes

OzWozEre
Posts: 166
Joined: Fri Oct 26, 2012 12:47 am

Re: New look Ableton website.

Post by OzWozEre » Wed Oct 31, 2012 4:27 pm

See I told you they we're listening! :wink:
Macbook Pro (2.5 Dual, 4gb) / 30" Cinema Display (I don't give a fuck about no multi-monitor support)

H20nly
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Location: The Wild West

Re: New look Ableton website.

Post by H20nly » Wed Oct 31, 2012 4:28 pm

^ no, it's worse... mostly premeditated. he's claiming they did it all on purpose. :lol:

OzWozEre
Posts: 166
Joined: Fri Oct 26, 2012 12:47 am

Re: New look Ableton website.

Post by OzWozEre » Wed Oct 31, 2012 6:04 pm

H20nly wrote:^ no, it's worse... mostly premeditated. he's claiming they did it all on purpose. :lol:
Yeah you're right.

He didn't even have the decency to say THANK YOU.

Not even once :D
Macbook Pro (2.5 Dual, 4gb) / 30" Cinema Display (I don't give a fuck about no multi-monitor support)

3dot...
Posts: 9996
Joined: Tue Feb 20, 2007 11:10 pm

Re: New look Ableton website.

Post by 3dot... » Wed Oct 31, 2012 6:04 pm

I don't think ANY previous iteration of the site...
brought on ANY reactions so negative if at all..

take it for what it's worth.

learn to accept criticism...I don't really care so much about the Ableton site...
I use this place to share my opinions...(and have a few laughs while I'm at it...)
I'm also one of the people helping to pay Lalos' salary...
by using Live.... teaching Live ... buying Ableton products ...
you can call me trolldot...

as for "feeding the trolls"...
them "trolls" are your "customers"...
and might have valid points regardless of their delivery
alienating your clients is not a good idea...(imo)
I suggest... that if Ableton employees finally decide to respond...
that they do so in a proper non-condescending way...
(to answer and try to help their clients).
if you're not going to be positive.. you better not respond at all..
you're causing damage to your company...
(and the new site causes enough damage as is) :wink:
right now...
mostly everyone here is thinking if they are the trolls Lalo had referenced...
and besides.. the points he made were irrelevant..
(when it comes to taste.. there is no wrong/right)
comparing forum users opinion to Twitter? do Twitter users come here daily ?
wrong move.

of course we all know that some Ableton employees monitor this place..
the usual (new in V8) way... of not responding... is insulting on it's own..
if you decide to respond.. don't try to prove the users wrong...
unless they make some horrible mistake that needs clarification.
it makes them think they are irrelevant to Abletons' process and/or growth.
we all know that's not true.

bottom line: the new site not as nice as the older sites...
that's all people were trying to convey (and have a few laughs while they're at it)
Personally... I think it's a bad site even in relations to other sites around.
even before the shades...it isn't intuitive.. downright confusing.
not trying to be negative...but...what can I say... I still don't like it.
obviously it's your site... do what you want with it! (we're just guests)
Image

simmerdown
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Re: New look Ableton website.

Post by simmerdown » Wed Oct 31, 2012 6:22 pm

'troll' has become the most overused, cliche brush-off in the interwebs

Insightful Sarcastic Interloper has a much nicer ring to it

H20nly
Posts: 15838
Joined: Sat Oct 27, 2007 9:15 pm
Location: The Wild West

Re: New look Ableton website.

Post by H20nly » Wed Oct 31, 2012 6:27 pm

@ 3dot agreed.

call me H2tr0llnly

4. Apart from this thread, I have also kept a twitter search for “ableton site” since Thursday, and you might be surprised to learn the feedback we got was overwhelmingly positive. As in, there were exactly two negative tweets that did not originate from the forum.
:|

yeah all my friends on face book like my music too. [/sarcasm]

you have tweeters that are not originating (as in - coming over) from the forum... how do you know this? does funken monitor that for you?

or... do you mean that every negative tweet was about the forum with the exception of 2?

also... how do you make yourself part of the Ableton team? - a 2 year old account with no location, 1 post and a sig like this:


Sincerely,
Rupert

___________________________
Poster . Troll Team . Ableton

OzWozEre
Posts: 166
Joined: Fri Oct 26, 2012 12:47 am

Re: New look Ableton website.

Post by OzWozEre » Wed Oct 31, 2012 6:36 pm

Image

Trolls are very popular in Nordic Cultures, maybe that's it?
Macbook Pro (2.5 Dual, 4gb) / 30" Cinema Display (I don't give a fuck about no multi-monitor support)

db2
Posts: 150
Joined: Thu Feb 14, 2008 9:35 pm

Re: New look Ableton website.

Post by db2 » Wed Oct 31, 2012 6:56 pm

Hopefully there will be an internal review that will inform their next redesign. My bet would be, from the looks of it, the design was signed off on by Ableton at various stages and executed/delivered some time ago. Now the team has to swallow the bitter pill of user feedback reality. In order to make that pill less bitter they will likely play up the tidbits of positive feedback, attempt to deny the swath of negative feedback (which is pretty much coming in unison waves, hard to do...) and try and move forward. It sucks when you've already ate and paid for the meal and are trying to tell yourself it was good and worth it as the indigestion and gas set in lol.

OzWozEre
Posts: 166
Joined: Fri Oct 26, 2012 12:47 am

Re: New look Ableton website.

Post by OzWozEre » Wed Oct 31, 2012 7:25 pm

Image
Macbook Pro (2.5 Dual, 4gb) / 30" Cinema Display (I don't give a fuck about no multi-monitor support)

3dot...
Posts: 9996
Joined: Tue Feb 20, 2007 11:10 pm

Re: New look Ableton website.

Post by 3dot... » Wed Oct 31, 2012 7:37 pm

simmerdown wrote:'troll' has become the most overused, cliche brush-off in the interwebs

Insightful Sarcastic Interloper has a much nicer ring to it
I like!...makes it sound almost sexy (if you drop the 'sarcastic')...
Image

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