Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Discussion of music production, audio, equipment and any related topics, either with or without Ableton Live
thecageofconsent
Posts: 19
Joined: Wed Jul 22, 2009 3:20 pm
Location: London
Contact:

Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Post by thecageofconsent » Thu Oct 25, 2012 3:06 pm

Excited about Live 9.

Quick question. Some of use own Suite 8 and Max for Live. Now that Max is going to come with Suite 9, I feel a little cheesed off that we're not being shown upgrade love as existing owners of Max.

I've been quoted 199 euro to upgrade to Suite 9. MY ownership of Max doesn't seem to enter into the equation.

Anybody else feel like this?
Core i5 PC / Ableton Live 8 Suite / Novation Impulse 49 / Akai MPK Mini / Alesis M1 520 Active Monitors /
Audio Technika ATH-M50 Headphones / Native Instruments Komplete 8 / Native Instruments Maschine / U-HE Diva
http://soundcloud.com/explodingsands

PHY6
Posts: 286
Joined: Wed Apr 22, 2009 2:42 pm

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Post by PHY6 » Thu Oct 25, 2012 3:10 pm

It's a damn shame for all of us that been trough the continues Live 8 beta.

Damos
Posts: 15
Joined: Mon Feb 02, 2009 7:07 pm

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Post by Damos » Thu Oct 25, 2012 3:36 pm

Surely that's not right. I also have Ableton Suite and Max for Live (and i've barely ever even touched max for live) Surely the upgrade to Live 9 Suite will only be a few bucks for people in our boat. Where did you see that?

thecageofconsent
Posts: 19
Joined: Wed Jul 22, 2009 3:20 pm
Location: London
Contact:

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Post by thecageofconsent » Thu Oct 25, 2012 3:38 pm

Core i5 PC / Ableton Live 8 Suite / Novation Impulse 49 / Akai MPK Mini / Alesis M1 520 Active Monitors /
Audio Technika ATH-M50 Headphones / Native Instruments Komplete 8 / Native Instruments Maschine / U-HE Diva
http://soundcloud.com/explodingsands

102455
Posts: 1631
Joined: Sat Nov 21, 2009 1:41 pm
Location: Location: Location:
Contact:

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Post by 102455 » Thu Oct 25, 2012 3:42 pm

thecageofconsent wrote:I've been quoted 199 euro to upgrade to Suite 9. MY ownership of Max doesn't seem to enter into the equation.
It does enter into it - Suite 8 owners who don't have M4L are being asked for 249 euros.

It still sucks that Live 8 owners get to upgrade for 149 Euros though.

Damos
Posts: 15
Joined: Mon Feb 02, 2009 7:07 pm

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Post by Damos » Thu Oct 25, 2012 3:57 pm

Umm, that's gotta be a mistake. I can buy Live Suite 9 straight up for $337 but i need to pay $234 to upgrade?
Even Native Instruments wouldn't do shit like that. This is how ableton treats its loyal customers??

gg_bristol
Posts: 18
Joined: Mon Aug 13, 2012 8:19 am

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Post by gg_bristol » Thu Oct 25, 2012 4:05 pm

for my account the upgrade is listed as 299 euros... is that correct? - I already own Live 8 Suite and M4L (although listed as a Max/MSP 6 crossgrade).

ze2be
Posts: 3455
Joined: Mon Apr 12, 2004 2:17 am
Location: Mos Eisley

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Post by ze2be » Thu Oct 25, 2012 4:22 pm

I also have 8 Suite + M4L.. Never use M4L though.

Would it be better to sell it all together, then buy 8 Suite again with the discount, and then get Suite 9 as a free upgrade?

:D
? ? ? ? ?

robdrums
Posts: 35
Joined: Tue Feb 02, 2010 6:25 pm

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Post by robdrums » Thu Oct 25, 2012 4:23 pm

102455 wrote:
thecageofconsent wrote:I've been quoted 199 euro to upgrade to Suite 9. MY ownership of Max doesn't seem to enter into the equation.
It does enter into it - Suite 8 owners who don't have M4L are being asked for 249 euros.

It still sucks that Live 8 owners get to upgrade for 149 Euros though.


I wrote them a letter about this live 8 suite to live 9 suite upgrade pricing. That's rediculous. We have given them more money already and we're treated like this? wrong
Rob

Ableton_David
Posts: 1768
Joined: Fri Aug 20, 2010 7:31 pm
Location: Ableton
Contact:

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Post by Ableton_David » Thu Oct 25, 2012 4:24 pm

Damos wrote:Umm, that's gotta be a mistake. I can buy Live Suite 9 straight up for $337 but i need to pay $234 to upgrade?
Even Native Instruments wouldn't do shit like that. This is how ableton treats its loyal customers??
Where are you getting Live 9 Suite for $337?

parma
Posts: 381
Joined: Tue Mar 02, 2004 11:14 am

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Post by parma » Thu Oct 25, 2012 4:31 pm

I own Suite 8 and Max For Live. My upgrade price to LIve 9 Suite is listed as $234. However, I noticed that in my account my Max For Live license is missing! Could you other Suite 8 and M4L owners check their accounts and see if their M4L license is listed. Maybe this is why the upgrade price is so steep - it doesn't "see" our M4L licenses?

David?

Ableton_David
Posts: 1768
Joined: Fri Aug 20, 2010 7:31 pm
Location: Ableton
Contact:

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Post by Ableton_David » Thu Oct 25, 2012 4:44 pm

parma wrote:I own Suite 8 and Max For Live. My upgrade price to LIve 9 Suite is listed as $234. However, I noticed that in my account my Max For Live license is missing! Could you other Suite 8 and M4L owners check their accounts and see if their M4L license is listed. Maybe this is why the upgrade price is so steep - it doesn't "see" our M4L licenses?

David?
Your Max for Live license isn't listed? Check again to make sure you're logged in and that you don't have multiple license paths in the account. If that's the case and you still see something missing, then please contact Ableton customer care at http://ableton.com/support/contact

102455
Posts: 1631
Joined: Sat Nov 21, 2009 1:41 pm
Location: Location: Location:
Contact:

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Post by 102455 » Thu Oct 25, 2012 4:50 pm

How exactly is it supposed to appear?

For example under "Your Account" my Suite 8 download license is shown as Suite 8 Download
and only when I click on view license details does it list a M4L serial number alongside the others.

Is that correct?

ezelkow1
Posts: 366
Joined: Thu Oct 08, 2009 6:22 pm

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Post by ezelkow1 » Thu Oct 25, 2012 4:54 pm

Ableton_David wrote:
parma wrote:I own Suite 8 and Max For Live. My upgrade price to LIve 9 Suite is listed as $234. However, I noticed that in my account my Max For Live license is missing! Could you other Suite 8 and M4L owners check their accounts and see if their M4L license is listed. Maybe this is why the upgrade price is so steep - it doesn't "see" our M4L licenses?

David?
Your Max for Live license isn't listed? Check again to make sure you're logged in and that you don't have multiple license paths in the account. If that's the case and you still see something missing, then please contact Ableton customer care at http://ableton.com/support/contact
edit -

As the other poster said, it shows up under the license details but does not show up under any 'pack' listing with an icon
Last edited by ezelkow1 on Thu Oct 25, 2012 4:57 pm, edited 2 times in total.

parma
Posts: 381
Joined: Tue Mar 02, 2004 11:14 am

Re: Ableton Live 8 Suite + Max for Live upgrade to Suite 9

Post by parma » Thu Oct 25, 2012 4:55 pm

Ableton_David wrote:
parma wrote:I own Suite 8 and Max For Live. My upgrade price to LIve 9 Suite is listed as $234. However, I noticed that in my account my Max For Live license is missing! Could you other Suite 8 and M4L owners check their accounts and see if their M4L license is listed. Maybe this is why the upgrade price is so steep - it doesn't "see" our M4L licenses?

David?
Your Max for Live license isn't listed? Check again to make sure you're logged in and that you don't have multiple license paths in the account. If that's the case and you still see something missing, then please contact Ableton customer care at http://ableton.com/support/contact
My mistake - it was included in the dropdown "license details". But certainly $234 can't be the correct upgrade price? Looking at the forum it seems that the price to upgrade for owners of Suite 8 and Max For Live is actually MORE than upgrades from 8 standard? That doesn't seem right.

Can you comment David?

Post Reply