Ableton Web Shop is DEAD!

Discussion of music production, audio, equipment and any related topics, either with or without Ableton Live
Guillermo Barrancos
Posts: 297
Joined: Tue Mar 05, 2013 8:05 am

Re: Ableton Web Shop is DEAD!

Post by Guillermo Barrancos » Tue Mar 05, 2013 11:30 am

K1D1M35N wrote:
alexjholland wrote:Struggling with traffic is one thing; allowing a website which takes £164 out of your account, then crashes and has no recollection of your payment is outrageous!
I'm sure Bitwig will do better on their launch day which is like..never.
LOL :mrgreen:

tone61
Posts: 375
Joined: Fri Dec 21, 2007 5:09 am

Re: Ableton Web Shop is DEAD!

Post by tone61 » Tue Mar 05, 2013 11:35 am

"We've taken Ableton.com down temporarily to make some changes due to the high volume of traffic we're experiencing. Thank you for your patience."

chapelier fou
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Re: Ableton Web Shop is DEAD!

Post by chapelier fou » Tue Mar 05, 2013 11:36 am

Why don't you guys just wait for tomorrow ?
MacBook Pro 13" Retina i7 2.8 GHz OS 10.13, L10.0.1, M4L.
iMac 27" Retina i5 3,2 GHz OS 10.11.3 L10.0.1 M4L.

lnikj
Posts: 49
Joined: Wed May 18, 2005 10:35 pm

Re: Ableton Web Shop is DEAD!

Post by lnikj » Tue Mar 05, 2013 11:38 am

tone61 wrote:"We've taken Ableton.com down temporarily to make some changes due to the high volume of traffic we're experiencing. Thank you for your patience."
Totally foreseeable. Surely you knew from the fact that this has happened repeatedly in the past that your servers were going to taken a hammering today. How about planning for that and putting some capacity in in advance?

K1D1M35N
Posts: 74
Joined: Tue May 15, 2012 11:28 am

Re: Ableton Web Shop is DEAD!

Post by K1D1M35N » Tue Mar 05, 2013 11:41 am

They should have used torrents also... ;)

doghouse
Posts: 1387
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Re: Ableton Web Shop is DEAD!

Post by doghouse » Tue Mar 05, 2013 12:05 pm

I just got a "site is down for maintenance" message (7AM here in eastern USA)

shlomo
Posts: 132
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Location: Zagreb,Croatia

Re: Ableton Web Shop is DEAD!

Post by shlomo » Tue Mar 05, 2013 12:20 pm

i hope they will be sensible enough and extend this ridiculous one week promotion thing....

CFM
Posts: 228
Joined: Wed May 12, 2010 2:14 pm

Re: Ableton Web Shop is DEAD!

Post by CFM » Tue Mar 05, 2013 12:22 pm

AMERICA is waking up. Ableton site gone to sleep :lol:

alexjholland
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Location: Cambridge, UK
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Re: Ableton Web Shop is DEAD!

Post by alexjholland » Tue Mar 05, 2013 12:27 pm

K1D1M35N wrote:
alexjholland wrote:Struggling with traffic is one thing; allowing a website which takes £164 out of your account, then crashes and has no recollection of your payment is outrageous!
I'm sure Bitwig will do better on their launch day which is like..never.
Yes; and somewhere out there is a company that will punch me in the face and have sex with my dog when I make payment.

That will not detract in any way from Ableton's failings, in taking my money off me whilst failing to register this has happened.

fistikuffs
Posts: 108
Joined: Thu Feb 28, 2013 1:42 pm

Re: Ableton Web Shop is DEAD!

Post by fistikuffs » Tue Mar 05, 2013 12:32 pm

alexjholland wrote:
K1D1M35N wrote:
alexjholland wrote:Struggling with traffic is one thing; allowing a website which takes £164 out of your account, then crashes and has no recollection of your payment is outrageous!
I'm sure Bitwig will do better on their launch day which is like..never.
Yes; and somewhere out there is a company that will punch me in the face and have sex with my dog when I make payment.

That will not detract in any way from Ableton's failings, in taking my money off me whilst failing to register this has happened.
I'd say they have been planning this little heist for months if not years. Their whole purpose here has been to rip you off so job well done Ableton :roll: :roll:

re:dream
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Re: Ableton Web Shop is DEAD!

Post by re:dream » Tue Mar 05, 2013 12:40 pm

panten wrote:Sympathies and all that but...

why did you guys choose to do this on the ACTUAL day of launch. Seems like it was asking for trouble.
:roll:

nathannn
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Location: U.S.

Re: Ableton Web Shop is DEAD!

Post by nathannn » Tue Mar 05, 2013 12:52 pm

wrong thread
The Push / Novation Launch Pad / Novation Launch Pad Pro / Novation Launch Key
/ Launch Control XL / Machine MkII / Machine Studio / BeatStep / Livid OhmRGB / Livid Code V2 / Apc 40 MKII

no computers or synths

20 Copies of Ableton Live Lite.

billyjean
Posts: 11
Joined: Wed Jan 25, 2012 9:08 am

Re: Ableton Web Shop is DEAD!

Post by billyjean » Tue Mar 05, 2013 1:03 pm

if it were me i would set up an exclusive invite for current suite owners, then live owners e.t.c and stagger the purchase and download. there has to be some sense of professionalism, responsiveness and ethics when they announce Live 9 will be available on March 5. Unless there is a fine print some where that reads

Available on March 5 ,

but probably may not be downloadable for a while until we get our act together!

Guillermo Barrancos
Posts: 297
Joined: Tue Mar 05, 2013 8:05 am

Re: Ableton Web Shop is DEAD!

Post by Guillermo Barrancos » Tue Mar 05, 2013 1:06 pm

billyjean wrote:if it were me i would set up an exclusive invite for current suite owners, then live owners e.t.c and stagger the purchase and download. there has to be some sense of professionalism, responsiveness and ethics when they announce Live 9 will be available on March 5. Unless there is a fine print some where that reads

Available on March 5 ,

but probably may not be downloadable for a while until we get our act together!
Don't bother trying to download it at the moment, as you can't authorize it anyway. Their authorization system has been offline all day so far.

I managed to download Live 9 standard Client + packs this morning, but haven't been able to authorize it so far. It's still Down. :(

7redBl@dder
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Joined: Fri Mar 23, 2007 6:09 pm
Location: the holloway road

Re: Ableton Web Shop is DEAD!

Post by 7redBl@dder » Tue Mar 05, 2013 1:19 pm

No surprise here.
Live 9 has been a loooonng time coming
It's a huge download for suite.
It's only been available for a few hours.
and .....the servers have crashed.
This was always going to happen
why all the outrage?
I'm leaving it until the weekend
Should be sorted by then.

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