Ableton Web Shop is DEAD!

Discussion of music production, audio, equipment and any related topics, either with or without Ableton Live
djthopa
Posts: 27
Joined: Mon Jan 15, 2007 11:37 am
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Re: Ableton Web Shop is DEAD!

Post by djthopa » Wed Mar 06, 2013 9:49 am

same thing with the answering machine today

Guillermo Barrancos
Posts: 290
Joined: Tue Mar 05, 2013 8:05 am

Re: Ableton Web Shop is DEAD!

Post by Guillermo Barrancos » Wed Mar 06, 2013 12:18 pm

djthopa wrote:same thing with the answering machine today
I've got a feeling they just closed off the phone lines for this week. As they were already unreachable on Monday all day and evening.
Even my local retailers can't get through to Ableton lol. /facepalm

Fckthwrld
Posts: 44
Joined: Tue Sep 18, 2012 11:55 am

Re: Ableton Web Shop is DEAD!

Post by Fckthwrld » Wed Mar 06, 2013 12:23 pm

Well... I start thinking. Why is it possible to order a pizza via paypal, but not software/a manual from a big software developer?

topaz
Posts: 131
Joined: Sat Aug 09, 2008 9:52 am

Re: Ableton Web Shop is DEAD!

Post by topaz » Wed Mar 06, 2013 12:34 pm

paypal is working now.
Complete Cycle, Contemporary Music for Film, TV, Media & Games.
http://www.completecycle.bandcamp.com

djthopa
Posts: 27
Joined: Mon Jan 15, 2007 11:37 am
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Re: Ableton Web Shop is DEAD!

Post by djthopa » Wed Mar 06, 2013 5:58 pm

I managed tovget troughvthe phone. I talked to a guy and gave him my user name. He said it should be fixed soon. Still waiting

bluskreen
Posts: 123
Joined: Sun Jun 15, 2003 6:28 am
Location: PA USA

Re: Ableton Web Shop is DEAD!

Post by bluskreen » Wed Mar 06, 2013 6:55 pm

Yep, PayPal is all good now. Just purchased & downloaded.

f4te
Posts: 11
Joined: Tue Dec 04, 2012 7:41 pm

Re: Ableton Web Shop is DEAD!

Post by f4te » Thu Mar 07, 2013 1:54 pm

Ok getting frustrated,,, I want to get the 798.00 package of push and suite 9 ,,, not accepting paypal,, still .

Evengy
Posts: 451
Joined: Wed Jan 13, 2010 8:31 am

Re: Ableton Web Shop is DEAD!

Post by Evengy » Thu Mar 07, 2013 3:15 pm

f4te wrote:Ok getting frustrated,,, I want to get the 798.00 package of push and suite 9 ,,, not accepting paypal,, still .

push is credit card only! not possible to buy it with paypal or wire transfer (IT is working on wire transfer)i opened a case because of that ;/ now i bought push in another shop but i lost my 50€ for my upgrade and push.

update only with paypal is working.... i can't believe that every other shop have so much payment options bit here it's not possible to buy push with paypal? haha appleton...

jango1
Posts: 1
Joined: Fri Mar 08, 2013 4:54 am

Re: Ableton Web Shop is DEAD!

Post by jango1 » Fri Mar 08, 2013 4:58 am

Same problem here with credit cards being declined. I called my card company, and they watched while I attempted to place my pre order. They told me that no transaction even came through. They were not declining the purchase, at all.

So something is haywire with the order system on here. I hope they get it fixed, or at least extend the offer till after March 12 if I haven't been able to order by then.

I tried calling support, all I get is an answering machine, and it hangs up after the message.

Terrible service.

Ascot
Posts: 33
Joined: Mon Nov 28, 2005 6:17 pm

Re: Ableton Web Shop is DEAD!

Post by Ascot » Fri Mar 08, 2013 9:08 am

Me too ive sent two emails now. :arrow:

zerocrossing
Posts: 107
Joined: Tue Oct 31, 2006 6:42 pm
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Re: Ableton Web Shop is DEAD!

Post by zerocrossing » Mon Jun 30, 2014 9:11 pm

Huh, I'm having this exact problem now. Paypal isn't working though my account is fine.

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