Ableton Web Shop is DEAD!

Discussion of music production, audio, equipment and any related topics, either with or without Ableton Live
K1D1M35N
Posts: 74
Joined: Tue May 15, 2012 11:28 am

Re: Ableton Web Shop is DEAD!

Post by K1D1M35N » Tue Mar 05, 2013 1:33 pm

billyjean wrote:if it were me i would set up an exclusive invite for current suite owners, then live owners e.t.c and stagger the purchase and download. there has to be some sense of professionalism, responsiveness and ethics when they announce Live 9 will be available on March 5. Unless there is a fine print some where that reads

Available on March 5 ,

but probably may not be downloadable for a while until we get our act together!
They should have advertised "To be sold on March 5, delivery times may vary."

fistikuffs
Posts: 108
Joined: Thu Feb 28, 2013 1:42 pm

Re: Ableton Web Shop is DEAD!

Post by fistikuffs » Tue Mar 05, 2013 1:34 pm

K1D1M35N wrote:
billyjean wrote:if it were me i would set up an exclusive invite for current suite owners, then live owners e.t.c and stagger the purchase and download. there has to be some sense of professionalism, responsiveness and ethics when they announce Live 9 will be available on March 5. Unless there is a fine print some where that reads

Available on March 5 ,

but probably may not be downloadable for a while until we get our act together!
They should have advertised "To be sold on March 5, delivery times may vary."
Yes that would have stopped all the moaning :roll:

re:dream
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Re: Ableton Web Shop is DEAD!

Post by re:dream » Tue Mar 05, 2013 2:36 pm

LOL

I don't know what I find more frustrating and irritating - the fact that I can't access my download link, or all the moaning and whining from others who can't access theirs!

I guess I should have foreseen this and held back for a while. Anyone with any sense would know that on Day 1 of the new release the site would be swamped. And I walked right into it :oops: :roll:

Anyway, thus I learn my lesson. I will go back home tonight and try just to enjoy making music on the software that I have.


.... while checking my email constantly for feedback from the Ableton team :?

The Carpet Cleaner
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Re: Ableton Web Shop is DEAD!

Post by The Carpet Cleaner » Tue Mar 05, 2013 2:48 pm

I've just paid 1000000000000 euros on PayPal and I can t download is is an outrage it is worse than hungrer in Africa and tsunami and Japanese nuclear radiation!
I demand the Batman to deal with the ableton team now!

Ajbbklyn
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Re: Ableton Web Shop is DEAD!

Post by Ajbbklyn » Tue Mar 05, 2013 3:11 pm

For an extra fifty bucks I sprang for the box. There's no way that DSL can handle a download that size. Besides, the stickers are way cool.
Andy Baum
(nicht der österreichische Musiker)
http://andy-baum.com

Tarekith
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Re: Ableton Web Shop is DEAD!

Post by Tarekith » Tue Mar 05, 2013 3:37 pm

Seems to be working better now, was able to grab Live 9, Max, and the Packs I wanted in about 10 minutes.

sparklepuff
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Re: Ableton Web Shop is DEAD!

Post by sparklepuff » Tue Mar 05, 2013 3:39 pm

LOL at all these butthurt children
Guitar | Synths | Samplers | Ableton @ Phantogram & Big Grams

re:dream
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Re: Ableton Web Shop is DEAD!

Post by re:dream » Tue Mar 05, 2013 4:02 pm

Downloading the free demo while I wait for my credit card company and Ableton to sort stuff out 8)

justjohn_jj
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Re: Ableton Web Shop is DEAD!

Post by justjohn_jj » Tue Mar 05, 2013 4:07 pm

Hmmm ... I wonder if there's a business that could be built around providing temporary additional capacity for sites that expect to experience a spike in user activity (like a new software release, for instance.)
* Radio Free Entropy: http://just-john.com/jjMusic

sparklepuff
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Re: Ableton Web Shop is DEAD!

Post by sparklepuff » Tue Mar 05, 2013 4:10 pm

Image
Guitar | Synths | Samplers | Ableton @ Phantogram & Big Grams

CFM
Posts: 228
Joined: Wed May 12, 2010 2:14 pm

Re: Ableton Web Shop is DEAD!

Post by CFM » Tue Mar 05, 2013 5:42 pm

Been up now for most of the day... Ableton diverted more resources to the website but they should have known that it was going to happen with the interest.

Have to say 'good on them' as I ordered the box and already shipped. Should get maybe Monday.

sporkles
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Re: Ableton Web Shop is DEAD!

Post by sporkles » Tue Mar 05, 2013 5:55 pm

How the hell do I choose Paypal as payment method? I have no option but credit card... Do I seriously have to go into the next room to find my card?

sporkles
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Re: Ableton Web Shop is DEAD!

Post by sporkles » Tue Mar 05, 2013 6:00 pm

Never mind!!! I went and got my credit card. Thanks a lot. :x

CFM
Posts: 228
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Re: Ableton Web Shop is DEAD!

Post by CFM » Tue Mar 05, 2013 6:33 pm

I have to say... when I ordered mine this morning I can't remember even seeing a pay by paypal option.

ikeaboy
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Re: Ableton Web Shop is DEAD!

Post by ikeaboy » Tue Mar 05, 2013 6:50 pm

The Carpet Cleaner wrote:I've just paid 1000000000000 euros on PayPal and I can t download is is an outrage it is worse than hungrer in Africa and tsunami and Japanese nuclear radiation!
I demand the Batman to deal with the ableton team now!
Hear hear!

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