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Re: Ableton Web Shop is DEAD!

Posted: Wed Mar 06, 2013 9:49 am
by djthopa
same thing with the answering machine today

Re: Ableton Web Shop is DEAD!

Posted: Wed Mar 06, 2013 12:18 pm
by Guillermo Barrancos
djthopa wrote:same thing with the answering machine today
I've got a feeling they just closed off the phone lines for this week. As they were already unreachable on Monday all day and evening.
Even my local retailers can't get through to Ableton lol. /facepalm

Re: Ableton Web Shop is DEAD!

Posted: Wed Mar 06, 2013 12:23 pm
by Fckthwrld
Well... I start thinking. Why is it possible to order a pizza via paypal, but not software/a manual from a big software developer?

Re: Ableton Web Shop is DEAD!

Posted: Wed Mar 06, 2013 12:34 pm
by topaz
paypal is working now.

Re: Ableton Web Shop is DEAD!

Posted: Wed Mar 06, 2013 5:58 pm
by djthopa
I managed tovget troughvthe phone. I talked to a guy and gave him my user name. He said it should be fixed soon. Still waiting

Re: Ableton Web Shop is DEAD!

Posted: Wed Mar 06, 2013 6:55 pm
by bluskreen
Yep, PayPal is all good now. Just purchased & downloaded.

Re: Ableton Web Shop is DEAD!

Posted: Thu Mar 07, 2013 1:54 pm
by f4te
Ok getting frustrated,,, I want to get the 798.00 package of push and suite 9 ,,, not accepting paypal,, still .

Re: Ableton Web Shop is DEAD!

Posted: Thu Mar 07, 2013 3:15 pm
by Evengy
f4te wrote:Ok getting frustrated,,, I want to get the 798.00 package of push and suite 9 ,,, not accepting paypal,, still .

push is credit card only! not possible to buy it with paypal or wire transfer (IT is working on wire transfer)i opened a case because of that ;/ now i bought push in another shop but i lost my 50€ for my upgrade and push.

update only with paypal is working.... i can't believe that every other shop have so much payment options bit here it's not possible to buy push with paypal? haha appleton...

Re: Ableton Web Shop is DEAD!

Posted: Fri Mar 08, 2013 4:58 am
by jango1
Same problem here with credit cards being declined. I called my card company, and they watched while I attempted to place my pre order. They told me that no transaction even came through. They were not declining the purchase, at all.

So something is haywire with the order system on here. I hope they get it fixed, or at least extend the offer till after March 12 if I haven't been able to order by then.

I tried calling support, all I get is an answering machine, and it hangs up after the message.

Terrible service.

Re: Ableton Web Shop is DEAD!

Posted: Fri Mar 08, 2013 9:08 am
by Ascot
Me too ive sent two emails now. :arrow:

Re: Ableton Web Shop is DEAD!

Posted: Mon Jun 30, 2014 9:11 pm
by zerocrossing
Huh, I'm having this exact problem now. Paypal isn't working though my account is fine.