Authorize Problems????

Discussion of music production, audio, equipment and any related topics, either with or without Ableton Live
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KiLLaHeRTz
Posts: 16
Joined: Tue Mar 05, 2013 2:07 am

Authorize Problems????

Post by KiLLaHeRTz » Tue Mar 05, 2013 3:03 pm

Anybody els having problems i cant autorize it keeps saying timeout i cant save my work :x

bobland
Posts: 118
Joined: Wed Jul 21, 2010 2:32 pm

Re: Authorize Problems????

Post by bobland » Tue Mar 05, 2013 3:12 pm

Same here. Downloaded Suite and Max with no probs but can't connect to authorize.

mozzatron
Posts: 250
Joined: Sun Feb 13, 2011 4:48 am
Location: Sydney

Re: Authorize Problems????

Post by mozzatron » Tue Mar 05, 2013 3:18 pm

Yeah i don't think their authorization servers can handle the traffic....patience i think is going to be the virtue of the day (unfortunately)

Anyone else having problems with Live Packs? I've downloaded all my packs, they show up in my packs folder within Ableton but there's nothing inside them and they can't be used?

J0n35y
Posts: 137
Joined: Tue Nov 06, 2012 12:29 pm

Re: Authorize Problems????

Post by J0n35y » Tue Mar 05, 2013 3:22 pm

Authorise using offline route. Worked for me.

KiLLaHeRTz
Posts: 16
Joined: Tue Mar 05, 2013 2:07 am

Re: Authorize Problems????

Post by KiLLaHeRTz » Tue Mar 05, 2013 3:48 pm

how do you do it offline ???

exper
Posts: 362
Joined: Sat Jun 04, 2005 1:07 am
Location: Southern New Jersey

Re: Authorize Problems????

Post by exper » Tue Mar 05, 2013 4:16 pm

Same here. Ill try again after work.


Maybe the Abes can take the extra cash from the higher cost upgrades to buy some new servers and redesign the redesigned site. :P

Tarekith
Posts: 17798
Joined: Fri Jan 07, 2005 11:46 pm
Location: Ableton Forum Administrator
Contact:

Re: Authorize Problems????

Post by Tarekith » Tue Mar 05, 2013 4:27 pm

I couldn't authorize right after a fresh install, but I selected authorize later, restarted Live and then tried again from the preferences and it worked fine.
Tarekith
Ableton Forum Administrator
Inner Portal Studio - Professional Audio Mastering

PHENOMERICAN
Posts: 4
Joined: Tue Mar 05, 2013 8:31 am

Re: Authorize Problems????

Post by PHENOMERICAN » Tue Mar 05, 2013 6:40 pm

authorized my 9 via Preferences too

wildcon
Posts: 739
Joined: Thu Jan 22, 2004 9:22 am
Location: West London

Re: Authorize Problems????

Post by wildcon » Tue Mar 05, 2013 6:41 pm

Yep, same problem.

Will try the preferences - Thanks for the tip :D
MacBook Pro, Mojave, Live 10, Logic Pro X, UAD Apollo & Satellites, UAD, NI Komplete, Izotope, Korg, Audio Damage, Fabfilter, Waves plugs.

mr.adl
Posts: 862
Joined: Tue Mar 21, 2006 2:02 pm

Re: Authorize Problems????

Post by mr.adl » Tue Mar 05, 2013 7:19 pm

Ableton stated on facebook that they are aware of the problems with the authorization and are on it to fix it.

littlepig
Posts: 567
Joined: Wed Jun 22, 2005 7:48 am
Location: UK, London

Re: Authorize Problems????

Post by littlepig » Tue Mar 05, 2013 7:21 pm

I had problems a couple of hours ago then tried again about 30 mins ago and it was fine...

JuanSOLO
Posts: 3236
Joined: Sun Jul 15, 2007 8:21 am
Location: Shreveport LA, sometimes Dallas/Ft Worth TX

Re: Authorize Problems????

Post by JuanSOLO » Tue Mar 05, 2013 7:21 pm

I spent all morning trying, finally went through about 30 mins ago

J0n35y
Posts: 137
Joined: Tue Nov 06, 2012 12:29 pm

Re: Authorize Problems????

Post by J0n35y » Tue Mar 05, 2013 8:35 pm

KiLLaHeRTz wrote:how do you do it offline ???
You have probably sorted it by now but you get the option to authorize online or offline. I selected offline, went into my account and punched in the hardware code Live gave me and then got a file from Ableton to download and drag & drop into Live. Only took a minute - after Live refusing to connect for the xth time I thought Id just try another route.

Lumix
Posts: 176
Joined: Sat Aug 29, 2009 4:17 pm

Re: Authorize Problems????

Post by Lumix » Tue Mar 05, 2013 10:01 pm

KiLLaHeRTz wrote:how do you do it offline ???
im wondering the same - well the offline authorization is still offline :D
hope they get this sorted soon.
The Davile Insaide Teh Mashihne.

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