Funny... Saw first posts on Facebook where people already got their hands on it. Good chance that the production queue was somewhat limited by Ableton - perhaps the interest was completely misjudged at the time where the first orders were placed by Ableton.
Who knows what's the truth - maybe, we in Europe are once again victims of geographical discrimination
Maybe it's a strategy to be able(ton) to respond to possibly undiscovered problems before delivery to valued customers.
Anyway... 16 Weeks (+ the Weeks since my order) is more than it takes to get a new custom configured car and hard to understand. Specially if you can see, that other users already have one in their hands. I bet - even if the interest in push is on a very high level - it should not make a big difference for the manufacturer to let some thousands more run through the production and split the shipments - it could lead to lower unit prices for Ableton too.
From my point of view it's not a strategy which can be easily understood or accepted by customers - even if they are charged only if the device was was shipped. Perhaps it would have been better to integrate logistics services with appropriate storage capacity, produce according to the pre-orders and start shipping synchronous. So the feeling of being treated as second-class customer, would be probably not so strong.Telling us now that the product will be shipped in waves to specific geographic regions does not make things better but more worse.
It's hard to understand why pre-orders from the asian market are more important than those from europe or the united states. Shipment should happen - from my point of view - in the order of orders received. That's the only fair way to do it. Anything else seems to be unfair from a customers point of view. IMHO the complete process seems to be against the sense of pre-ordering. If Ableton offers preorder options, then the customer can assume that production volumes will be planned on the basis of these orders and that the delivery will be processed in the order of purchases. Any special quotas for marketing and VIPs can be taken into account without any problems.
This is the way companies choose frequently because higher unit count normally means also lower unit price and higher yield. This makes the management and the shareholders happy and synchronous delivery keeps customers worldwide smiling. Finally, it would hardly be that we are discussing numbers in the range of Apple or Samsung smartphones, where the planning is actually extremely challenging.
May be Ableton should change this strategy soon to keep customer satisfaction on it's high level - even in Europe.