Paid for Live more than a week ago, still no serial
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- Posts: 5
- Joined: Tue Mar 12, 2013 11:02 pm
Paid for Live more than a week ago, still no serial
What has been your delivery time, is this normal? The last time I heard from CS they told me it'd take three days max.
Re: Paid for Live more than a week ago, still no serial
Thats crazy, I got my serials instantly by loggin in to my account. Not sure what happened with your transaction.
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- Posts: 143
- Joined: Mon Aug 08, 2011 8:12 pm
Re: Paid for Live more than a week ago, still no serial
They may be having issues with the web server, I paid for Suite and received Standard...it was fixed automatically.
Re: Paid for Live more than a week ago, still no serial
yeah, that ^
check 'Your Account' on the website.
they do not email them to you, if that's what you're expecting.
check 'Your Account' on the website.
they do not email them to you, if that's what you're expecting.
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- Posts: 5
- Joined: Tue Mar 12, 2013 11:02 pm
Re: Paid for Live more than a week ago, still no serial
Thanks for the replies, I called customer service and I had Live 9 in my account a couple of minutes later, don't know what had happened there.