Survey? Really?

Discussion of music production, audio, equipment and any related topics, either with or without Ableton Live
pencilrocket
Posts: 1718
Joined: Tue Jun 15, 2010 10:46 am

Re: Survey? Really?

Post by pencilrocket » Thu Apr 18, 2013 2:34 am

New device for live. 'Survey'
Image

kitekrazy
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Joined: Sat Jan 16, 2010 7:16 pm

Re: Survey? Really?

Post by kitekrazy » Thu Apr 18, 2013 3:40 am

UncleAge wrote:Release notes for 8.4.1 states: "Added user satisfaction survey. After several hours of usage, Live will ask you to rate the software."

I'm not understanding how someone thought this was a good idea. I assume this is not restricted to a demo version. If this is the case then someone at Ableton is hoping to get a good (honest) feedback after interrupting my use of the paid for software with a survey?
They also added some controller support. I guess they could have blown that off and said, "You have to upgrade to 9 for the nex fixes".

I would be curious what is in the survey.

eyeknow
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Re: Survey? Really?

Post by eyeknow » Thu Apr 18, 2013 3:44 am

Is there a survey of 9 yet? :lol:

CarlSeleborg
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Location: Ableton Headquarters
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Re: Survey? Really?

Post by CarlSeleborg » Thu Apr 18, 2013 2:11 pm

Hi guys,

Let me chime in about the survey that we've built into Live 8 and Live 9.
It works like a little 5-star rating system: with 2 clicks, you rate and
send us the result, or you can dismiss it with 1 click. At the moment, it
does not appear again if you've answered or dismissed it, but we may decide
to show it again in future versions. It does not pop up in a window, but
rather shows up in the lesson view at startup, meaning it is non-blocking
(if you simply close the lesson view without answering, it will reappear at
the next start).

Cheers,

Carl

UncleAge
Posts: 677
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Re: Survey? Really?

Post by UncleAge » Thu Apr 18, 2013 2:28 pm

Putting it in both 8 & 9 is fair. I still don't think the vehicle for communication is right, though. Either way, thanks for chiming in Carl.

banned
Posts: 59
Joined: Wed Sep 15, 2010 3:10 pm

Re: Survey? Really?

Post by banned » Thu Apr 18, 2013 2:59 pm

This update gets '0 stars' from me, then. :P

dazzer
Posts: 1240
Joined: Sun Feb 06, 2005 10:24 am

Re: Survey? Really?

Post by dazzer » Thu Apr 18, 2013 3:32 pm

I own L9, really like it, been using Live for years and so on but...

...this sucks, I hate this sort of shite forcing me to rate something.

I know a click to close it is trivial but the whole thing is just a rubbish thing to do.

Do I click to close it or vent my wrath via the rating system?

pencilrocket
Posts: 1718
Joined: Tue Jun 15, 2010 10:46 am

Re: Survey? Really?

Post by pencilrocket » Thu Apr 18, 2013 3:43 pm

Survey for Survey feature.
Image

Asymmetricalmusic
Posts: 337
Joined: Fri Mar 22, 2013 5:52 am

Re: Survey? Really?

Post by Asymmetricalmusic » Thu Apr 18, 2013 4:57 pm

I don't use a computer screen with my L9 Live, I've got a mac mini running my live set.

Will I have to worry about it popping up during performances? Will it affect Live's ability to perform?



Thanks for the feedback.

lo.key
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Re: Survey? Really?

Post by lo.key » Thu Apr 18, 2013 5:15 pm

its not a popup.

Dom Murphy
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Re: Survey? Really?

Post by Dom Murphy » Thu Apr 18, 2013 5:17 pm

To be honest, how much value can you deduce from a star rating? Utterly pointless IMHO.

Angstrom
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Re: Survey? Really?

Post by Angstrom » Thu Apr 18, 2013 5:28 pm

?????

Superchibisan!
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Re: Survey? Really?

Post by Superchibisan! » Thu Apr 18, 2013 5:29 pm

Dom Murphy wrote:To be honest, how much value can you deduce from a star rating? Utterly pointless IMHO.
exactly, people rate shitty shit at 4-5 stars all the time... Not to say Live is shit, its awesome, but there needs to be a way to turn this "feature" off.

Coupe70
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Re: Survey? Really?

Post by Coupe70 » Thu Apr 18, 2013 5:35 pm

?????
Phongemeinschaft (Live-ElectroJazz / NuJazz)
Homepage - youtube - Like! :-)
Live 9 (32Bit), HP DV7, i5 2,53GHz, 8 GB RAM, Win7 (64Bit)

steko
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Re: Survey? Really?

Post by steko » Thu Apr 18, 2013 5:45 pm

:x ????
Rahad Jackson wrote:My Awesome Mix Tape #6

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