Survey? Really?

[pencilrocket]

New device for live. 'Survey'

[kitekrazy]

Release notes for 8.4.1 states: "Added user satisfaction survey. After several hours of usage, Live will ask you to rate the software."

I'm not understanding how someone thought this was a good idea. I assume this is not restricted to a demo version. If this is the case then someone at Ableton is hoping to get a good (honest) feedback after interrupting my use of the paid for software with a survey?

They also added some controller support. I guess they could have blown that off and said, "You have to upgrade to 9 for the nex fixes".

I would be curious what is in the survey.

[eyeknow]

Is there a survey of 9 yet?

[CarlSeleborg]

Hi guys,

Let me chime in about the survey that we've built into Live 8 and Live 9.
It works like a little 5-star rating system: with 2 clicks, you rate and
send us the result, or you can dismiss it with 1 click. At the moment, it
does not appear again if you've answered or dismissed it, but we may decide
to show it again in future versions. It does not pop up in a window, but
rather shows up in the lesson view at startup, meaning it is non-blocking
(if you simply close the lesson view without answering, it will reappear at
the next start).

Cheers,

Carl

[UncleAge]

Putting it in both 8 & 9 is fair. I still don't think the vehicle for communication is right, though. Either way, thanks for chiming in Carl.

[banned]

This update gets '0 stars' from me, then.

[dazzer]

I own L9, really like it, been using Live for years and so on but...

...this sucks, I hate this sort of shite forcing me to rate something.

I know a click to close it is trivial but the whole thing is just a rubbish thing to do.

Do I click to close it or vent my wrath via the rating system?

[pencilrocket]

Survey for Survey feature.

[Asymmetricalmusic]

I don't use a computer screen with my L9 Live, I've got a mac mini running my live set.

Will I have to worry about it popping up during performances? Will it affect Live's ability to perform?



Thanks for the feedback.

[lo.key]

its not a popup.

[Dom Murphy]

To be honest, how much value can you deduce from a star rating? Utterly pointless IMHO.

[Angstrom]

?????

[Superchibisan!]

To be honest, how much value can you deduce from a star rating? Utterly pointless IMHO.

exactly, people rate shitty shit at 4-5 stars all the time... Not to say Live is shit, its awesome, but there needs to be a way to turn this "feature" off.

[Coupe70]

?????

[steko]

????