Survey? Really?

Discussion of music production, audio, equipment and any related topics, either with or without Ableton Live
eyeknow
Posts: 5822
Joined: Fri Jul 15, 2005 6:16 am

Re: Survey? Really?

Post by eyeknow » Fri Apr 19, 2013 4:15 am

Every thread eventually turns into a diva thread.

dboy
Posts: 96
Joined: Fri Feb 16, 2007 11:04 pm

Re: Survey? Really?

Post by dboy » Fri Apr 19, 2013 4:27 am

Fire the dumb ass that thought it would be a good idea. Or at least include a feedback box so I can tell them to quit wasting resources on this crap and fix the freakin' CPU issues. Idiocy at it's finest....

Linear Phase
Posts: 398
Joined: Wed Feb 27, 2008 4:24 am
Location: Ft Lauderdale, Fl
Contact:

Re: Survey? Really?

Post by Linear Phase » Fri Apr 19, 2013 5:12 am

Survey?

1. You chased away all your long time customers by not listening to their feature requests, and implementing what you yourselves wanted to to implement, that nobody else really cares about.

2. You chased away all your long time customers by hitting us over the head, with your ridiculously expensive upgrade fees.

3. You chased away, whatever was left, of your long time customers with your new and hideous website; that doesn't even link the now unreadable forum on its homepage.

From me you get: Somebody who has owned a license since version five, upgraded to 6, upgraded to 7, didn't upgrade to 8, waited and waited to see what 9 would be, and finally sold his license to somebody else.

Image
Linear Phase has left the building..

Synthbuilder
Posts: 499
Joined: Thu Nov 10, 2005 8:42 am
Location: Cumbria, UK
Contact:

Re: Survey? Really?

Post by Synthbuilder » Fri Apr 19, 2013 8:14 am

Yep, dreadful idea.

So after a while they collate the data and see they have a rating of 3.589. What happens then, send us another form this time asking why?

Each week I get nearer to Studio One...

mr.ergonomics
Posts: 915
Joined: Thu Nov 08, 2007 3:12 am

Re: Survey? Really?

Post by mr.ergonomics » Fri Apr 19, 2013 8:54 am

CarlSeleborg wrote:Hi guys,

Let me chime in about the survey that we've built into Live 8 and Live 9.
It works like a little 5-star rating system: with 2 clicks, you rate and
send us the result, or you can dismiss it with 1 click. At the moment, it
does not appear again if you've answered or dismissed it, but we may decide
to show it again in future versions. It does not pop up in a window, but
rather shows up in the lesson view at startup, meaning it is non-blocking
(if you simply close the lesson view without answering, it will reappear at
the next start).

Cheers,

Carl
Thanks for the feedback!

best regards

kryptonitejesus
Posts: 19
Joined: Wed Feb 01, 2012 2:07 am

Re: Survey? Really?

Post by kryptonitejesus » Sat Apr 20, 2013 2:24 pm

8O words can't express how incredibly disappointed I have been with everything that Ableton has decided to do the past few revisions....

can't believe i've given abes any money in support of this garbage.

Asymmetricalmusic
Posts: 337
Joined: Fri Mar 22, 2013 5:52 am

Re: Survey? Really?

Post by Asymmetricalmusic » Sat Apr 20, 2013 3:40 pm

I can't beleive Ableton ignores this forum the way it does, yet wants my opinion.

My opinion is writen all over this forum.....Fuck your survey!

regretfullySaid
Posts: 8913
Joined: Thu Apr 22, 2010 5:50 pm

Re: Survey? Really?

Post by regretfullySaid » Sat Apr 20, 2013 5:04 pm

ImageImage

polyslax
Posts: 2402
Joined: Sun Jun 06, 2004 11:22 pm
Location: Canada
Contact:

Re: Survey? Really?

Post by polyslax » Sun Apr 21, 2013 11:39 am

mike@TrackTeam Audio wrote:They seem like a completely different company than they used to be
+1, and interesting to hear from someone who, I'm assuming, was a partner with Ableton on some level.

I'm on 8.2.6. This seems like a ridiculously good reason to stay put.
Image Image

oblique strategies
Posts: 3585
Joined: Thu Nov 02, 2006 9:57 pm
Location: Another Green World

Re: Survey? Really?

Post by oblique strategies » Sun Apr 21, 2013 9:18 pm

I'VE BEEN USING LIVE SINCE VERSION 1, & THIS IS ONE OF THE WORST CHANGES EVER.

TERRIBLE.

Michael Hatsis
Posts: 1807
Joined: Tue Nov 16, 2004 6:27 pm
Location: Here and There
Contact:

Re: Survey? Really?

Post by Michael Hatsis » Mon Apr 22, 2013 4:36 am

polyslax wrote:
mike@TrackTeam Audio wrote:They seem like a completely different company than they used to be
+1, and interesting to hear from someone who, I'm assuming, was a partner with Ableton on some level.

I'm on 8.2.6. This seems like a ridiculously good reason to stay put.
This is purely based on being a longtime user ( since v1.5 ) and seeing lots of recent changes...What did it for me was the way they handled user feedback in the beta this time around.

hacktheplanet
Posts: 2846
Joined: Sat Sep 25, 2004 6:37 am
Location: Chicago, IL
Contact:

Re: Survey? Really?

Post by hacktheplanet » Mon Apr 22, 2013 6:42 am

So yeah I just spent another 5 hours working on my Live set and loving every minute of it.
:P
Image

steko
Posts: 3391
Joined: Thu Jan 22, 2009 8:29 pm

Re: Survey? Really?

Post by steko » Mon Apr 22, 2013 5:29 pm

Seems now they're doing a detailed email survey: http://www.gearslutz.com/board/music-co ... urvey.html
Rahad Jackson wrote:My Awesome Mix Tape #6

jbodango
Posts: 521
Joined: Tue Oct 05, 2004 11:25 pm
Contact:

Re: Survey? Really?

Post by jbodango » Mon Apr 22, 2013 6:07 pm

I am seriously disappointed that the survey doesn't offer the option to rate in half star increments.... :P [sarcasm]

TYLRbass
Posts: 277
Joined: Tue Aug 30, 2011 8:51 pm

Re: Survey? Really?

Post by TYLRbass » Mon Apr 22, 2013 6:31 pm

Might be a little annoying but I think their biggest mistake was giving you guys another issue to bitch and moan about..

Click out of it and get on with your work, or give them a bad rating out of spite.. Either way, if it pops up on the right sidebar like the lessons do then you really have nothing to worry about.
Image

Post Reply