Live 9 project won't load

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Junia
Posts: 9
Joined: Fri Apr 09, 2010 11:24 pm

Live 9 project won't load

Post by Junia » Wed Jun 26, 2013 2:41 am

I just wanted to advise anyone considering the use of Live 9 to be extremely careful and reconsider the purchase. After days of hard work and collaboration I now have a project that won't load in Live 9 under OSX Mountain Lion.

Upon trying to load the project I get the rainbow swirl for about 15 minutes until Live eventually crashes claiming that the audio engine is not responding. It does not give me the option to recover and I cannot get into this project.

Frankly, this level of incompetence is reprehensible and Ableton should be absolutely ashamed. I am in a state of shock and can't believe I have lost all of this work.

foetus666
Posts: 85
Joined: Thu Mar 18, 2010 12:23 am

Re: Live 9 project won't load

Post by foetus666 » Wed Jun 26, 2013 6:21 am

I am not sure if this is related at all. But, I had a set I had worked many hours on stop loading. It popped up some error.

Turns out it was a Max Video Device Vizzable (I had removed a video clip from the hard drive that Vizzable used and this caused it to freak out and crash)

My solution was to uninstall MAX to reload my set and re-save. Then I imported the video track from an old backup and all good. No more shifting files.

My apologies if this was not related.

Junia
Posts: 9
Joined: Fri Apr 09, 2010 11:24 pm

Re: Live 9 project won't load

Post by Junia » Wed Jun 26, 2013 11:54 pm

Please don't apologize, I am very grateful for any feedback.

I have obviously contacted support about this and they have asked for the project, log files and a status report. I have also posted numerous crash files for them.

I am just so surprised that this has happened because Live 8 was rock solid and I never had to worry about something as terrible as this happening.

It's just such a day ruining experience.

And I'm not actually using any Max for Live devices in the project - everything is either a professional VST or straight Ableton device. They have allowed poor quality control to affect Live 9.

I do own Logic (paid it off interest free with Barclay Card) but I'm not a big fan of it's interface and workflow so I find myself trapped in a scenario where I can be locked out of my Ableton projects or waste weeks becoming familiar with Logic 9. It's not a great place to be.

Worse, the person I collaborate with convinced me to go OSX and I can't help but wonder if Windows is the more deployed platform and gets more Dev attention than the OSX version and that this could be the problem as well.

Junia
Posts: 9
Joined: Fri Apr 09, 2010 11:24 pm

Re: Live 9 project won't load

Post by Junia » Fri Jun 28, 2013 1:11 pm

I did want to say that Support were able to identify the problem and provide an update to the 9.05 beta so I could get back into my project.

And you were right, I accidentally had a Max for Live device in there that I was mucking around with. Once I was able to get back into the project I deleted the offending "items" and now I can load it into 9.04.

Still, this was a process I would have preferred did not happen.

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