A crash log was dumped into one of my folders and this has caused a "serious program error"
I cannot open up anything. Once I try to open up a project this error comes up. I was on ableton a few hours ago and everything as fine then BOOM this happens..
How do I fix this? It tells me the log may be invisible- so I made all my documents visible.
and to top it all off whenever I scroll down on the menu screen the damn scrolling goes right back up or down so I only have a few seconds to be where I want to be..
Any advice? I can't find the log..
Serious crash error
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- Posts: 35
- Joined: Wed Sep 07, 2011 9:42 pm
Serious crash error
The Brotherhood Shall Prevail
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- Posts: 143
- Joined: Mon Aug 08, 2011 8:12 pm
Re: Serious crash error
Try deleting your preferences files, or renaming them to .old.
https://www.ableton.com/en/articles/reset-live/
Also, remove any USB devices such as sound cards, MIDI controllers before startup.
Cheers
https://www.ableton.com/en/articles/reset-live/
Also, remove any USB devices such as sound cards, MIDI controllers before startup.
Cheers
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- Posts: 35
- Joined: Wed Sep 07, 2011 9:42 pm
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- Posts: 143
- Joined: Mon Aug 08, 2011 8:12 pm
Re: Serious crash error
OK...well log files are in
OSX /Users/yourname/Library/Preferences/Ableton/Live 9.x.x/Log.txt
Win 7 C:\Users\yourname\AppData\Roaming\Ableton\Live 9.x.x\Preferences
OSX /Users/yourname/Library/Preferences/Ableton/Live 9.x.x/Log.txt
Win 7 C:\Users\yourname\AppData\Roaming\Ableton\Live 9.x.x\Preferences