very odd prob with saving presets.

JAMESHIFI · Post by **JAMESHIFI** » Sat May 24, 2014 10:30 pm

sometimes (about 3 out of 5 times) when i try to save a preset in the user library i get the error ''Unknown file ID''

i have looked on line and i cant see anything about it. its like i seem to be the only person in the world to have had this prob.

any help??

thanks.

topaz · Post by **topaz** » Mon Jun 16, 2014 11:34 am

I also get this, any news ?

littlebigdrone · Post by **littlebigdrone** » Fri Jul 11, 2014 4:31 pm

+1 seems to have started happening when going from Live8 to 9

topaz · Post by **topaz** » Fri Jul 11, 2014 5:41 pm

reported to Ableton

they had no idea how to solve it.

littlebigdrone wrote:+1 seems to have started happening when going from Live8 to 9

oblique strategies · Post by **oblique strategies** » Tue Sep 16, 2014 6:34 am

Just experienced it too.

Saving a preset for Apple's AUMatrixReverb.

Though I may have experienced it right after saving it, while I was trying to move it from the default location to a custom folder via Live's Browser. Not 100% sure either way -maybe Live was just slow to show the error.

The newly created preset was successfully saved, & it was successfully moved to the custom folder.

OS X 10.9.4 Mavericks
Live Suite 9.1.5b3
M4L 6.1.8

topaz wrote:reported to Ableton
they had no idea how to solve it.

Did they provide any info you can share?

topaz · Post by **topaz** » Tue Sep 16, 2014 8:08 am

All I get is the old classic "update, reinstall, delete this"

None of which have solved the issue.

I kinda gave up. I don't think Ableton know how to fix this issue.

oblique strategies · Post by **oblique strategies** » Tue Sep 16, 2014 11:21 am

Thanks topaz for replying & sharing what you got from Ableton. Wish they had more for us.

topaz · Post by **topaz** » Tue Sep 16, 2014 11:40 am

Ableton are playng the "it's not us it's you' card.

But I'm also able to reproduce on another computer so it's not me....definitely.

iamcluster12 · Post by **iamcluster12** » Sun Nov 30, 2014 11:23 am

anybody found a solution to this? very annoying when I can't save my racks

topaz · Post by **topaz** » Sun Nov 30, 2014 1:49 pm

No, but you should be able to save its just the anoyying message and a lag in saving them.

It does need to be fixed but not looking likely as Ableton seem to have given up trying to fix it

Stromkraft · Post by **Stromkraft** » Mon Dec 01, 2014 12:11 pm

topaz wrote:Ableton are playng the "it's not us it's you' card.

But I'm also able to reproduce on another computer so it's not me....definitely.

So if it's not you, how can I reproduce this issue I've never encountered?

topaz · Post by **topaz** » Mon Dec 01, 2014 12:16 pm

You can't because it's not happening for you, that doesn't mean it's not for the others in this thread.

Stromkraft wrote:
topaz wrote:Ableton are playng the "it's not us it's you' card.

But I'm also able to reproduce on another computer so it's not me....definitely.
So if it's not you, how can I reproduce this issue I've never encountered?

Stromkraft · Post by **Stromkraft** » Mon Dec 01, 2014 12:22 pm

Can any of you afflicted by this issue, please explain where this dialog is coming from? Is it OS X or in Live? Screen Dump?

Can you please also go to the Console app (In the Tools folder) and check what you have there with this error message filtered? It seems to me to be a file system error and not a Live error, but I'm not sure until I've reviewed the error messages more closely.

Stromkraft · Post by **Stromkraft** » Mon Dec 01, 2014 12:26 pm

topaz wrote:You can't because it's not happening for you, that doesn't mean it's not for the others in this thread.

Stromkraft wrote:
topaz wrote:Ableton are playng the "it's not us it's you' card.

But I'm also able to reproduce on another computer so it's not me....definitely.
So if it's not you, how can I reproduce this issue I've never encountered?

That's totally beside the point. The interesting question is why this is happening. Can you please get me the error messages from Console?

Stromkraft · Post by **Stromkraft** » Mon Dec 01, 2014 1:56 pm

Stromkraft wrote: Is it OS X or in Live? Screen Dump?

Can you please also go to the Console app (In the Tools folder) and check what you have there with this error message filtered? It seems to me to be a file system error and not a Live error, but I'm not sure until I've reviewed the error messages more closely.

I was able to reproduce this issue that happens when you save an Audio Effects Rack from Live (Something I usually don't do). It's Live that gives the "unknown file id" message. It's contraindicated in my case in Console with the message "

Live[96558]: BUG in libdispatch client: kevent[EVFILT_WRITE] delete: "No such file or directory" - 0x2

and also

Live[96558]: invalid drawable

libdispatch is related to "Grand Central Dispatch" in OS X. While this could be an issue with OS X 10.9.x it could also be Ableton did something here they can fix themselves. Let's hope this is the case.

I'm giving this to Ableton to fix in 9.1.7 hopefully. I haven't verified it in 9.1.7b2. Someone else? Just keep reporting stuff like this.

I also found a workaround: After the error occurs, click "ok", and then right away press "escape".

very odd prob with saving presets.

very odd prob with saving presets.

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Re: very odd prob with saving presets.

Re: very odd prob with saving presets.

Re: very odd prob with saving presets.

Re: very odd prob with saving presets.

Re: very odd prob with saving presets.

Re: very odd prob with saving presets.

Re: very odd prob with saving presets.

Re: very odd prob with saving presets.

Re: very odd prob with saving presets.

Re: very odd prob with saving presets.

Re: very odd prob with saving presets.

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Re: very odd prob with saving presets. [Workaround]