Ableton crashing at startup

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fastfx
Posts: 253
Joined: Tue Oct 21, 2008 2:02 pm

Ableton crashing at startup

Post by fastfx » Sun Sep 06, 2015 9:46 pm

Hi,

just installed live 9.2.2 on my new mbp, it opened fine the first time, but now as soon as i open it it pops up a box that says

Cant access file database : an index cannot be created: unable to open database file'

When i click ok another box pops up that says 'the file/users/xxxxlibrary/preferences/ableton/live9.2.2/midicheck.cfg' could not be opened

I've tried deleting the following file as suggested, but there is no file in this folder for me to delete - Macintosh HD:/Users/[Username]/Library/Application Support/Ableton/Live x.x.x/Database

Any ideas what to do?

Thanks

Tarekith
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Joined: Fri Jan 07, 2005 11:46 pm
Location: Ableton Forum Administrator
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Re: Ableton crashing at startup

Post by Tarekith » Mon Sep 07, 2015 5:20 am

You can try reinstalling the app, see if that works. OTherwise it might be worth contacting support@ableton.com and see if they can help.
Tarekith
Ableton Forum Administrator
InnerPortalStudio.com - Professional Audio Mastering

suhler
Posts: 27
Joined: Fri Sep 04, 2015 1:52 pm

Re: Ableton crashing at startup

Post by suhler » Mon Sep 07, 2015 4:08 pm

Have you selected a very big folder as your custom plug-in folder? If so, ableton crashes while starting up. You can press alt while starting up ableton, which will prevent the scanning. You then can unselect that folder in the preferences.

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