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audio output issue, please help

Posted: Sat Mar 12, 2016 6:36 pm
by flagrant disregard
I have been using my new krk rockit 5's for a few months now, but today when i went into abelton's preferences they were not detected under the audio output selection. So i decided to check my macs system settings and they were not detected there either as an audio output.

can somebody help?

thanks

Re: audio output issue, please help

Posted: Sat Mar 12, 2016 8:24 pm
by ark
Unless I'm missing something obvious, the Rockit 5 is just a powered monitor, which means it has no direct computer connection at all--just an analog audio connection.

Therefore, they shouldn't show up in the audio output selection. Rather, what should show up is whatever audio interface (built-in or external) they're connected to.

Re: audio output issue, please help

Posted: Sat Mar 12, 2016 11:16 pm
by flagrant disregard
yeah that's what I meant, my Safire 6 interface doesn't come up

Re: audio output issue, please help

Posted: Sun Mar 13, 2016 6:29 am
by Tarekith
Close Live, unplug the USB cable, then plug it back in, does that help?

Re: audio output issue, please help

Posted: Sun Mar 13, 2016 9:32 am
by flagrant disregard
no I'm afraid not, but what's weird is that the interface is turning on as usual so I know that there is a connection, and the interface is not detected by the main system settings either. I have closed and reopened live and also restarted my computer many times. any ideas?

Re: audio output issue, please help

Posted: Sun Mar 13, 2016 12:54 pm
by flagrant disregard
I've just installed the driver as well for the el capitain update and still no luck, on another note my Mac has been acting weird lately, could it be a virus or something perhaps? and now I've realised that my midi keyboard is not being detected via sub either - does this sound like a deeper issue?

Re: audio output issue, please help

Posted: Sun Mar 13, 2016 3:13 pm
by ObtuseMoose
Are you plugging your devices into a USB hub or directly into the USB ports on your Mac? If you're using a hub, it could be that the hub has failed. Try plugging your interface into a port on your Mac instead of going through the hub.

--
Moose

Re: audio output issue, please help

Posted: Sun Mar 13, 2016 8:07 pm
by flagrant disregard
yeah I always plug straight into my Mac

Re: audio output issue, please help

Posted: Sun Mar 13, 2016 10:09 pm
by fishmonkey
do any USB devices work?

Re: audio output issue, please help

Posted: Sun Mar 13, 2016 10:27 pm
by flagrant disregard
my USB key works fine :| and my midi keyboard doesn't work no either now