[Live 10] Any Freeze Ups / Crashes on MacOS?

Discuss music production with Ableton Live.
Tuur
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Re: [Live 10] Any Freeze Ups / Crashes on MacOS?

Post by Tuur » Sun Mar 04, 2018 9:44 am

[jur] wrote:
EnjoyRC wrote:
Tuur wrote:Just out of curiosity, how does Live perform using the internal sound card?
Not bad. A bit higher CPU usage, and much higher latency.
I guess the question was "does it hangs when you're using the internal sound car?"
Correcto! :)

EnjoyRC
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Re: [Live 10] Any Freeze Ups / Crashes on MacOS?

Post by EnjoyRC » Mon Mar 05, 2018 3:14 am

Now frequently reproducible!

I have my large Live set loaded... working away. Switch a Chrome browser to view something on the web. Come back to Live. As soon as I touch anything, it freezes with a spinning beach ball.

I do this action often. I wasn't aware when I started this thread that it was happening soon after changing the focus of the Ableton Live app.
MacBook Pro (MacOS 13.0.1) i9 Processor, 32gb RAM, 4tb SSD
(STUDIO I/O) MOTU UltraLite mk5 (w/ADA8200), (LIVE I/O) Behringer X Air XR18
Ableton Live Suite 11 (Live performances), Studio One 5 (Studio Stem Creation)

Tuur
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Re: [Live 10] Any Freeze Ups / Crashes on MacOS?

Post by Tuur » Mon Mar 05, 2018 10:02 am

EnjoyRC wrote:Now frequently reproducible!

I have my large Live set loaded... working away. Switch a Chrome browser to view something on the web. Come back to Live. As soon as I touch anything, it freezes with a spinning beach ball.

I do this action often. I wasn't aware when I started this thread that it was happening soon after changing the focus of the Ableton Live app.
Good catch! Does it happen with every sound card?

EnjoyRC
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Re: [Live 10] Any Freeze Ups / Crashes on MacOS?

Post by EnjoyRC » Mon Mar 05, 2018 12:39 pm

EnjoyRC wrote:Good catch! Does it happen with every sound card?
Last night, Built-In Audio and my Behringer X Air XR18
MacBook Pro (MacOS 13.0.1) i9 Processor, 32gb RAM, 4tb SSD
(STUDIO I/O) MOTU UltraLite mk5 (w/ADA8200), (LIVE I/O) Behringer X Air XR18
Ableton Live Suite 11 (Live performances), Studio One 5 (Studio Stem Creation)

Tuur
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Re: [Live 10] Any Freeze Ups / Crashes on MacOS?

Post by Tuur » Mon Mar 05, 2018 2:12 pm

EnjoyRC wrote:
EnjoyRC wrote:Good catch! Does it happen with every sound card?
Last night, Built-In Audio and my Behringer X Air XR18
Time to switch back to Safari then. It's faster anyway. :wink:

Just tested it on my MBP (10.13.3), but so far it doesn't happen...

EnjoyRC
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Re: [Live 10] Any Freeze Ups / Crashes on MacOS?

Post by EnjoyRC » Mon Mar 05, 2018 3:21 pm

This all makes sense why it doesn't happen during live performances. I don't toggle applications then. Strictly stay on Ableton Live App screen.
Tonight I'm going to see if it's Chrome ONLY, or any app. Hence, when Ableton is in the background.
MacBook Pro (MacOS 13.0.1) i9 Processor, 32gb RAM, 4tb SSD
(STUDIO I/O) MOTU UltraLite mk5 (w/ADA8200), (LIVE I/O) Behringer X Air XR18
Ableton Live Suite 11 (Live performances), Studio One 5 (Studio Stem Creation)

Stromkraft
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Re: [Live 10] Any Freeze Ups / Crashes on MacOS?

Post by Stromkraft » Tue Mar 06, 2018 12:31 pm

EnjoyRC wrote:This all makes sense why it doesn't happen during live performances. I don't toggle applications then. Strictly stay on Ableton Live App screen.
Tonight I'm going to see if it's Chrome ONLY, or any app. Hence, when Ableton is in the background.
You might be interested in AtMonitor, especially its "renicing" controls.
Make some music!

H20nly
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Re: [Live 10] Any Freeze Ups / Crashes on MacOS?

Post by H20nly » Tue Mar 06, 2018 8:56 pm

Tuur wrote:Time to switch back to Safari
yep. at least to test the theory.

then get firefox :x

EnjoyRC
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Re: [Live 10] Any Freeze Ups / Crashes on MacOS?

Post by EnjoyRC » Mon Apr 02, 2018 12:34 pm

Still happening frequently while programming sets. Again, I switch (Alt-Tab) between applications. And when I return to Ableton and mouse over or click anything, it freezes up. :cry:
MacBook Pro (MacOS 13.0.1) i9 Processor, 32gb RAM, 4tb SSD
(STUDIO I/O) MOTU UltraLite mk5 (w/ADA8200), (LIVE I/O) Behringer X Air XR18
Ableton Live Suite 11 (Live performances), Studio One 5 (Studio Stem Creation)

[jur]
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Re: [Live 10] Any Freeze Ups / Crashes on MacOS?

Post by [jur] » Mon Apr 02, 2018 11:16 pm

EnjoyRC wrote:Still happening frequently while programming sets. Again, I switch (Alt-Tab) between applications. And when I return to Ableton and mouse over or click anything, it freezes up. :cry:
Would be great if you could report this to support@ableton.com
thx
Ableton Forum Moderator

EnjoyRC
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Re: [Live 10] Any Freeze Ups / Crashes on MacOS?

Post by EnjoyRC » Mon Apr 02, 2018 11:20 pm

[jur] wrote:
EnjoyRC wrote:Still happening frequently while programming sets. Again, I switch (Alt-Tab) between applications. And when I return to Ableton and mouse over or click anything, it freezes up. :cry:
Would be great if you could report this to support@ableton.com
thx
I have sent the crash reports that are generated when you launch Ableton after a crash. I'll send a separate email tonight.
MacBook Pro (MacOS 13.0.1) i9 Processor, 32gb RAM, 4tb SSD
(STUDIO I/O) MOTU UltraLite mk5 (w/ADA8200), (LIVE I/O) Behringer X Air XR18
Ableton Live Suite 11 (Live performances), Studio One 5 (Studio Stem Creation)

jlgrimes
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Re: [Live 10] Any Freeze Ups / Crashes on MacOS?

Post by jlgrimes » Tue Apr 03, 2018 12:53 am

EnjoyRC wrote:I've been running 10.0.1 and the beta's released since then. I'm experiencing complete freeze ups with the spinning beach ball. Need to Force Kill the process. This happens one or twice in a 4 hour working session. Find myself saving every 5 minutes or so while programming songs.

I have used Ableton Live nearly every day since v2. Around 13 years or so. I've never experienced an Ableton Live crash till v10.

Any one else?

Any ideas?
It’s been working pretty good for me. I had an occasional crash. That said 10 seems to use more CPU.

Adrian Pricope
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Re: [Live 10] Any Freeze Ups / Crashes on MacOS?

Post by Adrian Pricope » Sun Jun 03, 2018 12:07 pm

I got sort of the same problem ... Live! GUI gets frozen but the the top left menu works and all commands also chrome has this behavior and all since i`ve updated windows 10 to the last version (april2018) ... there is no cpu or ram problem as the usage never goes more then 30%.
I did a search on the windows problem and found that a lot of people are reporting freeze ups after the last update in different software. so it might be that... if some of you have the same version ...

Andycode
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Re: [Live 10] Any Freeze Ups / Crashes on MacOS?

Post by Andycode » Mon Jul 23, 2018 9:38 am

I run Live 9.7.5 both in Osx and Win 10 and the same thing is happening too.

For reference does anyone has any maxforlive devices in your set?

EnjoyRC
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Re: [Live 10] Any Freeze Ups / Crashes on MacOS?

Post by EnjoyRC » Mon Jul 23, 2018 12:01 pm

Andycode wrote:For reference does anyone has any maxforlive devices in your set?
I do. I've tried all the newest betas and releases. Happens in all of them.
MacBook Pro (MacOS 13.0.1) i9 Processor, 32gb RAM, 4tb SSD
(STUDIO I/O) MOTU UltraLite mk5 (w/ADA8200), (LIVE I/O) Behringer X Air XR18
Ableton Live Suite 11 (Live performances), Studio One 5 (Studio Stem Creation)

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