Live 10 Not Recognizing Inputs from Sound Devices USBPre 2

Discussion of music production, audio, equipment and any related topics, either with or without Ableton Live
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NUNS
Posts: 8
Joined: Wed Jul 25, 2012 11:17 pm

Live 10 Not Recognizing Inputs from Sound Devices USBPre 2

Post by NUNS » Sat Dec 15, 2018 2:54 am

Hello,

Live 10 is not recognizing any audio interface inputs.

Things I have checked:
— is the interface receiving signal — YES
— are Live’s I/O configured properly in the preferences — YES
— have I rebooted the laptop — YES
— is all software up-to-date — YES
— will Live 10 send audio to the interface from soft synths — YES
— do other audio applications receive audio input from the interface — YES

Here are the system specs:
Live — 10.0.5
Mac OS — 10.14
MacBook Pro — 15 inch, 2018
Interface — Sound Devices USBPre 2 (running latest firmware) connected via Satechi USB-C to USB dongle

Has anyone else experienced this strange behavior?

Many thanks!!

fishmonkey
Posts: 4072
Joined: Wed Oct 24, 2007 4:50 am

Re: Live 10 Not Recognizing Inputs from Sound Devices USBPre 2

Post by fishmonkey » Sat Dec 15, 2018 6:03 am

it's unclear from your post where things are going wrong. you say Live is "not recognizing inputs", but you also say that the Live I/O prefs are configured okay.

are the audio device inputs configurable in the Live audio prefs?

and are you able to select the inputs in the track I/O section?
badbrainz wrote: I'm a drummer, so I'm already at an intellectual disadvantage here

chrk
Posts: 1656
Joined: Mon Dec 28, 2009 5:36 pm

Re: Live 10 Not Recognizing Inputs from Sound Devices USBPre 2

Post by chrk » Sat Dec 15, 2018 8:32 am

NUNS wrote:— are Live’s I/O configured properly in the preferences — YES
Have you setup up Track I/O and armed the track as well?

NUNS
Posts: 8
Joined: Wed Jul 25, 2012 11:17 pm

Re: Live 10 Not Recognizing Inputs from Sound Devices USBPre 2

Post by NUNS » Sat Dec 15, 2018 10:03 pm

Thank you all for chiming in.

I agree my use of the word "inputs" to define both physical connections and signal is confusing.

Live 10 successfully sees the physical I/O in the Preferences window and in the Track I/O. This works as expected.

What Live is not seeing is audio signal. That's the problem: no sound is coming in.

I've tried switching the Monitor sections to IN and AUTO (with the track armed) and still no audio signal is present.

It's strange as I've used this same interface with Live since version 7 or 8 without issue.

Again, thanks for helping me troubleshoot.


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