Places wheel in browser keeps spinning

Discussion of music production, audio, equipment and any related topics, either with or without Ableton Live
Cactus factus
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Places wheel in browser keeps spinning

Post by Cactus factus » Wed May 29, 2019 6:56 pm

I updated to 10.1, now the places wheel in browser keeps spinning . Any tips how to set up user library? I was using Roland Cloud and Izotope as vst2 , but i created new vst3 custom folder in windows program files. Dont know if thats the problem. Help Thank you

jestermgee
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Re: Places wheel in browser keeps spinning

Post by jestermgee » Wed May 29, 2019 10:04 pm

It's doing something to the database, scanning, adding, updating... It can sometimes spin for an hour on a really large database. It's nothing to bother about, should go away when it's done whatever it needs to do.

Angstrom
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Re: Places wheel in browser keeps spinning

Post by Angstrom » Wed May 29, 2019 11:07 pm

I found that in the Beta for 10.1 I suddenly gained the eternal spinning wheel . I never used to have it but somewhere around beta 18 it started spinning and hs never stopped since.

ark
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Re: Places wheel in browser keeps spinning

Post by ark » Thu May 30, 2019 1:26 am

I've been having the same problem on Windows. After much investigation, I believe that the indexer is actually finishing its work, but for some reason it is not successfully telling the Live GUI to withdraw the spinning wheel.

[jur]
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Re: Places wheel in browser keeps spinning

Post by [jur] » Thu May 30, 2019 11:05 am

ark wrote:
Thu May 30, 2019 1:26 am
I've been having the same problem on Windows. After much investigation, I believe that the indexer is actually finishing its work, but for some reason it is not successfully telling the Live GUI to withdraw the spinning wheel.
You’d want to have a look at your activity monitor/task manager to see if any indexing process is active.
Ableton Forum Moderator

ark
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Re: Places wheel in browser keeps spinning

Post by ark » Thu May 30, 2019 12:34 pm

That’s what I’ve been doing.

When I launch Live, it starts an indexing process that takes about 20% of the cpu, according to WIndows Task Manager. Eventually the process quiescent, dropping to less than 1% of the cpu. On one of my machines, the sircle sometimes stops spinning when this happens, but usually not. On the other machine, the circle always stops at this point.

This behavior is why I think the problem is communication, not actual indexing.

jestermgee
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Re: Places wheel in browser keeps spinning

Post by jestermgee » Thu May 30, 2019 10:40 pm

Could be getting stuck on a corrupt file or long path names it cannot resolve if you have a lot of nested folders.

What is your user library like? Is it well maintained and not massively bloated? Have you added folders (such as project or temp folders) that could have files that constantly change. Also make sure you haven't simply just added C:\ to your browser. SHould only add direct paths to where samples and content are installed.

ark
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Re: Places wheel in browser keeps spinning

Post by ark » Fri May 31, 2019 2:00 pm

I have been able to reproduce the problem on a machine with no user-supplied content at all, just Ableton packs.

The problem never occurs on one of my machines and often occurs on the other with identical content.

When the problem is occurring, the index process is consuming essentially no cpu.

The problem never occurred on Live 10.0.6 and is occurring on Live 10.1.

Because of these facts, I think it is highly unlikely that there is anything about my configuration that is causing it.

Angstrom
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Re: Places wheel in browser keeps spinning

Post by Angstrom » Fri May 31, 2019 3:09 pm

Mine started spinning in a relatively recent beta and nothing much had changed on my machine, or in my library. It doesn't seem to consume much CPU but it holds onto a bunch of memory.

dualcitizen
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Re: Places wheel in browser keeps spinning

Post by dualcitizen » Fri May 31, 2019 3:32 pm

I'm having the same problem. Is it possible to downgrade back to the latest version of 10.0?

mr.adl
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Re: Places wheel in browser keeps spinning

Post by mr.adl » Fri May 31, 2019 3:38 pm

Got the same problem (on windows) with the spinning wheel at places. Started during the beta and didn´t stop since then. 8O

dualcitizen
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Re: Places wheel in browser keeps spinning

Post by dualcitizen » Fri May 31, 2019 3:44 pm

dualcitizen wrote:
Fri May 31, 2019 3:32 pm
I'm having the same problem. Is it possible to downgrade back to the latest version of 10.0?
Someone answered my question in another thread. For those interested:
[jur] wrote:
Thu May 30, 2019 3:30 pm
Contact support@ableton.com to get a link to 10.0.6.
Make sure to turn off auto-update.

jestermgee
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Re: Places wheel in browser keeps spinning

Post by jestermgee » Fri May 31, 2019 10:55 pm

Has someone reported this issue in the Beta test area?

Tarekith
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Re: Places wheel in browser keeps spinning

Post by Tarekith » Fri May 31, 2019 11:12 pm

Yes I’m on it.

Angstrom
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Re: Places wheel in browser keeps spinning

Post by Angstrom » Sat Jun 01, 2019 12:25 am

there's some discussion here

https://ableton.centercode.com/project/ ... FC9FD39278}

I'm sure other people have topics on there also.

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