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Live 10.1 crashing multiple times a day

Posted: Tue Sep 10, 2019 2:45 pm
by crunch
hi,
i have a big problem with Live 10.1 since a couple of weeks. it crashes mulitple times a day when ever i drag or delete plugins to my tracks.
its totally random and not about a specific plugin. i have never had this problem before. i already sent a bug report to ableton but haven't received an answer yet.

i am on Windows 7 (64 bit) , 16 GB RAM, Intel(R) Core(TM) i7-4770 CPU @ 3.40 GHZ

is there any way to find out what is causing this crashes?

Re: Live 10.1 crashing multiple times a day

Posted: Tue Sep 10, 2019 3:18 pm
by JerichoHendrix
I'm having the same issue. It only happens when I pause the track.

Re: Live 10.1 crashing multiple times a day

Posted: Tue Sep 10, 2019 3:59 pm
by miyaru
For the both of you: contact support about this! Might be importand to let them know!!!!!

Re: Live 10.1 crashing multiple times a day

Posted: Wed Sep 18, 2019 3:09 pm
by crunch
i have made an report... that was my question:

ableton is crashing very often while i am dragging or deleting plugins
or nested plugins

last time it crashed when i try to delete reaktor (instrument)

here is the crash-file:
https://drive.google.com/file/d/1bEz0T2 ... sp=sharing

and that has been the answer:

Thank you for getting in touch with Ableton support, this is .....
I'm sorry to hear about this issue.

I can see that the crash is related to Reaktor 6:

It looks like your version is outdated so please update the plug-in and if the issue persists contact Native Instruments about it as we do not access errors in the plug-in code that caused this crash.

Let me know if the update helps.

not really helpful. i dont think that this is a problem of a specific plugin. many others crash too when i drag them in. totally randomly.. and it just happens in the last couple of weeks.

Re: Live 10.1 crashing multiple times a day

Posted: Wed Sep 18, 2019 3:11 pm
by crunch
JerichoHendrix wrote:
Tue Sep 10, 2019 3:18 pm
I'm having the same issue. It only happens when I pause the track.
do you still have the problem?

Re: Live 10.1 crashing multiple times a day

Posted: Wed Sep 18, 2019 6:33 pm
by [jur]
crunch wrote:
Wed Sep 18, 2019 3:09 pm
i have made an report... that was my question:

ableton is crashing very often while i am dragging or deleting plugins
or nested plugins

last time it crashed when i try to delete reaktor (instrument)

here is the crash-file:
https://drive.google.com/file/d/1bEz0T2 ... sp=sharing

and that has been the answer:

Thank you for getting in touch with Ableton support, this is .....
I'm sorry to hear about this issue.

I can see that the crash is related to Reaktor 6:

It looks like your version is outdated so please update the plug-in and if the issue persists contact Native Instruments about it as we do not access errors in the plug-in code that caused this crash.

Let me know if the update helps.

not really helpful. i dont think that this is a problem of a specific plugin. many others crash too when i drag them in. totally randomly.. and it just happens in the last couple of weeks.
Well, at least there's an issue with Reaktor and you should definitely update it.
If you have more crashes involving other plugins, add them to your bug report please.