live 11 crashing all the time

Discuss music production with Ableton Live.
DanielCullen
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Joined: Fri Jun 25, 2021 9:13 am

Re: live 11 crashing all the time

Post by DanielCullen » Fri Jun 25, 2021 9:23 am

The amount of times 11 crashes on me in comparison to earlier versions is astounding. My patience has never been practiced so devoutly. I've been having to manually recover essentially every session I've started because at some point the ALS randomly decides to crash and never wants to be opened again. This is terribly frustrating considering I have to recreate my returns which have automation on them. So I'm losing hours of work and need to back track far too frequently. I would massively appreciate if this issue could be resolved as soon as possible. I'm not using any different plug-ins than I was in earlier versions of Live, which never crashed the way 11 has been.

PLEASE FIX THIS ISSUE!!!!!

Specs: MacOS Catalina 64BG Ram 8 core i-9
Interface: UA Apollo

Mark Williams
Posts: 898
Joined: Sun Aug 10, 2014 2:43 pm
Location: Kent

Re: live 11 crashing all the time

Post by Mark Williams » Fri Jun 25, 2021 11:58 am

This is probably a plugin causing that, update them
Live 11, M1 Mac Mini, Push 2, Scarlett 18i20 & ADA8200, Softube Console 1 Mk2, Deepmind12, Hydrasynth, Cobalt 8M, Moog Subsequent 25, IK Uno Synth Pro, Plethora X3, Nord Drum 3P

jawolski
Posts: 7
Joined: Tue Jun 15, 2021 9:34 pm

Re: live 11 crashing all the time

Post by jawolski » Fri Jun 25, 2021 12:04 pm

Hi Mark,
this is definitely NOT a plug-in causing it.

Jan

Tarekith
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Re: live 11 crashing all the time

Post by Tarekith » Fri Jun 25, 2021 2:23 pm

You might want to contact support@ableton.com and see if they can help you track down the issue.
Tarekith
Ableton Forum Administrator
https://tarekith.com

Mark Williams
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Location: Kent

Re: live 11 crashing all the time

Post by Mark Williams » Fri Jun 25, 2021 2:26 pm

jawolski wrote:
Fri Jun 25, 2021 12:04 pm
Hi Mark,
this is definitely NOT a plug-in causing it.

Jan
Based on?
Live 11, M1 Mac Mini, Push 2, Scarlett 18i20 & ADA8200, Softube Console 1 Mk2, Deepmind12, Hydrasynth, Cobalt 8M, Moog Subsequent 25, IK Uno Synth Pro, Plethora X3, Nord Drum 3P

jawolski
Posts: 7
Joined: Tue Jun 15, 2021 9:34 pm

Re: live 11 crashing all the time

Post by jawolski » Wed Jun 30, 2021 8:06 am

:evil:
Last edited by jawolski on Wed Jun 30, 2021 8:10 am, edited 1 time in total.

jawolski
Posts: 7
Joined: Tue Jun 15, 2021 9:34 pm

Re: live 11 crashing all the time

Post by jawolski » Wed Jun 30, 2021 8:09 am

Tarekith wrote:
Fri Jun 25, 2021 2:23 pm
You might want to contact support@ableton.com and see if they can help you track down the issue.
I’m contacting them on a regular basis…
First, their response is way, way too slow.
Second, instead of accepting that it is an Ableton 11 issue they’re accusing graphics card or BIOS setting or whatever else they can blame on others rather than accepting that there was NO ISSUE in Ableton 10. Everything just started after updating to 11. Seriously annoying.

jawolski
Posts: 7
Joined: Tue Jun 15, 2021 9:34 pm

Re: live 11 crashing all the time

Post by jawolski » Wed Jun 30, 2021 8:11 am

Mark Williams wrote:
Fri Jun 25, 2021 2:26 pm
jawolski wrote:
Fri Jun 25, 2021 12:04 pm
Hi Mark,
this is definitely NOT a plug-in causing it.

Jan
Based on?
Based on 1) all plugs are up to date 2) all plugs worked and continue to work no bother in Ableton 10 3) crash report indicating issues with BIOS setting for graphics card (which was no issue in Ableton 10
What are YOU basing your accusation on that it is a plug in? It’s always easiest to accuse third party/others rather than taking on responsibility yourself as Ableton clearly should.

tomasmark79
Posts: 50
Joined: Wed Nov 27, 2019 12:36 pm

Re: live 11 crashing all the time

Post by tomasmark79 » Wed Jun 30, 2021 9:04 am

On Windows, I have no problems with this. Fortunately.
CPU AMD 9 3900X / CHIPSET AMD X570 / 32GB RAM 3200Mhz / GPU Nitro+ SE RX6900XT16GB / SSD 3TB, HDD 4TB / WIN10 20H2
https://music.debianium.com

jawolski
Posts: 7
Joined: Tue Jun 15, 2021 9:34 pm

Re: live 11 crashing all the time

Post by jawolski » Wed Jun 30, 2021 10:36 am

tomasmark79 wrote:
Wed Jun 30, 2021 9:04 am
On Windows, I have no problems with this. Fortunately.
That’s the weird thing: I have no problem on my windows Acer Laptop nor on my MacBook Air. It’s only on my “biggest” machine, my Inta-Audio PC that I have these awful issues.

Mark Williams
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Location: Kent

Re: live 11 crashing all the time

Post by Mark Williams » Wed Jun 30, 2021 10:36 am

jawolski wrote:
Wed Jun 30, 2021 8:11 am
Mark Williams wrote:
Fri Jun 25, 2021 2:26 pm
jawolski wrote:
Fri Jun 25, 2021 12:04 pm
Hi Mark,
this is definitely NOT a plug-in causing it.

Jan
Based on?
Based on 1) all plugs are up to date 2) all plugs worked and continue to work no bother in Ableton 10 3) crash report indicating issues with BIOS setting for graphics card (which was no issue in Ableton 10
What are YOU basing your accusation on that it is a plug in? It’s always easiest to accuse third party/others rather than taking on responsibility yourself as Ableton clearly should.
If you followed thread you would see didn't reply to you saying its plugin, keep up!!!
Live 11, M1 Mac Mini, Push 2, Scarlett 18i20 & ADA8200, Softube Console 1 Mk2, Deepmind12, Hydrasynth, Cobalt 8M, Moog Subsequent 25, IK Uno Synth Pro, Plethora X3, Nord Drum 3P

Mark Williams
Posts: 898
Joined: Sun Aug 10, 2014 2:43 pm
Location: Kent

Re: live 11 crashing all the time

Post by Mark Williams » Wed Jun 30, 2021 10:38 am

jawolski wrote:
Wed Jun 30, 2021 10:36 am
tomasmark79 wrote:
Wed Jun 30, 2021 9:04 am
On Windows, I have no problems with this. Fortunately.
That’s the weird thing: I have no problem on my windows Acer Laptop nor on my MacBook Air. It’s only on my “biggest” machine, my Inta-Audio PC that I have these awful issues.
As its only 1 computer than obviously not Ableton issue, but problem with the 1 computer and how that particular machine setup, or drivers
Live 11, M1 Mac Mini, Push 2, Scarlett 18i20 & ADA8200, Softube Console 1 Mk2, Deepmind12, Hydrasynth, Cobalt 8M, Moog Subsequent 25, IK Uno Synth Pro, Plethora X3, Nord Drum 3P

jimwilson2
Posts: 6
Joined: Tue May 22, 2012 8:42 am

Re: live 11 crashing all the time

Post by jimwilson2 » Thu Jul 01, 2021 12:54 am

jimwilson2 wrote:
Sat Jun 05, 2021 3:28 am
I'm having this same problem as well. It seems any action can cause a crash. There's a glimpse of a red screen as the ableton screen slides off the desktop when it crashes. I've tried updating all the plugins and disabling the AU/VST/VST3 versions of each plugin but I'm still getting crashes. I haven't isolated each and every plugin yet as it's pretty time consuming.

Support seemed to think the fabfilter plugs were causing the issue. I contacted fabfilter and they've not heard of the issue happening at all. Really hoping someone figures it out.

Using a 2015 mbp running Big sur
Apogee duet 2 soundcard
Live 11
Letting you know I managed to fix this issue by disabling my VST3 plugin folder and changing all instances of VST3 plugins to VST2 or AU versions. Live 11 is running stable now.

Seems like there was a troublesome plugin in my VST3 folder which I haven't managed to identify yet.

Hope you guys all manage to sort out your Live issues.

Phane
Posts: 1
Joined: Tue Aug 03, 2021 12:29 pm

Re: live 11 crashing all the time

Post by Phane » Tue Aug 03, 2021 12:36 pm

Hey guys! I have the same issues with plugins and VSTs, I found out a better way to load your sessions. After Ableton crashes, read the report, in the first 15 lines you should see what plugin cause the crash. Open a new session, then load that/those plugins and then open your session again without closing Ableton. That works 10/10 times.

The plugins that cause problems are totally random... every session has a different plugin that crashes - it doesn t matter if it s with license or cracked, if you update it or not.

There is no support for this. Ableton refuse to speak about this problem as you all can see...

ssante
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Location: Boulder, CO
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Re: live 11 crashing all the time

Post by ssante » Mon Nov 15, 2021 6:19 pm

Same here. 2018 Mac Mini i7 6 core, 32Gb Ram running Catalina. Live 11 crashes quite often. Using VST3 (arturia) and sometimes VST2. Even NI VSTs like Kontakt. Sad really. The constant saving and crashes really disrupt everything. Never had a crash with Maschine or Logic. I have experienced VST crashes in Bitwig but it only affects that VST. While Ableton 11 apparently vanishes into "Subspace".
Stephanie Sante

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