live 11 crashing all the time

Discuss music production with Ableton Live.
oratowsky
Posts: 156
Joined: Wed Apr 11, 2007 12:09 am
Location: la

live 11 crashing all the time

Post by oratowsky » Mon Apr 12, 2021 8:00 pm

hi,

since upgrading to 11, Live is crashing all the time.

The crash logs point to plugins every time, but it could be any plugin I own. It's literally a different plugin every time.

I've sent lots of logs to ableton support, they say they can't do anything because it's 3rd party plugins crashing, but every single plugin is crashing so it's clearly an issue with Live or my system.

If I remove the plugin that crashed Live on the most recent log, sometimes it loads, sometimes it crashes on a different plugin.

All my plugins are real licenses with the latest updates.

I did not have this issue with 10.

I've reinstalled Live, tried on a different user account.

Anybody else have these issues ? Any troubleshooting steps you guys can think of ?

I'm on a 2019 16" macbook pro on Catalina.

Thanks a lot

Mark Williams
Posts: 898
Joined: Sun Aug 10, 2014 2:43 pm
Location: Kent

Re: live 11 crashing all the time

Post by Mark Williams » Mon Apr 12, 2021 8:33 pm

Using any M4L devices in the setup?
Either that or it is 1 or more plugins causing the crash, gonna be trial and error finding the culprit.
Live 11, M1 Mac Mini, Push 2, Scarlett 18i20 & ADA8200, Softube Console 1 Mk2, Deepmind12, Hydrasynth, Cobalt 8M, Moog Subsequent 25, IK Uno Synth Pro, Plethora X3, Nord Drum 3P

Mark Williams
Posts: 898
Joined: Sun Aug 10, 2014 2:43 pm
Location: Kent

Re: live 11 crashing all the time

Post by Mark Williams » Mon Apr 12, 2021 8:37 pm

And ensure the plugins are all updated, with no duplicates.
Live 11, M1 Mac Mini, Push 2, Scarlett 18i20 & ADA8200, Softube Console 1 Mk2, Deepmind12, Hydrasynth, Cobalt 8M, Moog Subsequent 25, IK Uno Synth Pro, Plethora X3, Nord Drum 3P

oratowsky
Posts: 156
Joined: Wed Apr 11, 2007 12:09 am
Location: la

Re: live 11 crashing all the time

Post by oratowsky » Mon Apr 12, 2021 8:38 pm

No.

As I said, When I look at the crash logs, it is all sorts of plugins.

Every plugin I own shows up as the hung thread.

There is no pattern to what plugin is hanging.

Mark Williams
Posts: 898
Joined: Sun Aug 10, 2014 2:43 pm
Location: Kent

Re: live 11 crashing all the time

Post by Mark Williams » Mon Apr 12, 2021 9:03 pm

Then dont bother trying to investigate the culprit...
Live 11, M1 Mac Mini, Push 2, Scarlett 18i20 & ADA8200, Softube Console 1 Mk2, Deepmind12, Hydrasynth, Cobalt 8M, Moog Subsequent 25, IK Uno Synth Pro, Plethora X3, Nord Drum 3P

tactile_coast
Posts: 6
Joined: Tue Apr 13, 2021 11:51 pm

Re: live 11 crashing all the time

Post by tactile_coast » Wed Apr 14, 2021 12:08 am

I'm getting two or three times daily crashes with 11 where 10 was/is as solid as a rock. Loading the demo set for instance in 11 from the new Mood Swings pack will cause my CPU usage to jump up to 120% and stay there BEFORE I even press play. Like many others going back to 10 for now until Ableton fixes the bugs seems to be the only solution.

jestermgee
Posts: 4500
Joined: Mon Apr 26, 2010 6:38 am

Re: live 11 crashing all the time

Post by jestermgee » Wed Apr 14, 2021 1:06 am

tactile_coast wrote:
Wed Apr 14, 2021 12:08 am
I'm getting two or three times daily crashes with 11 where 10 was/is as solid as a rock. Loading the demo set for instance in 11 from the new Mood Swings pack will cause my CPU usage to jump up to 120% and stay there BEFORE I even press play. Like many others going back to 10 for now until Ableton fixes the bugs seems to be the only solution.
And your OS, Computer, audio interface is???

oratowsky
Posts: 156
Joined: Wed Apr 11, 2007 12:09 am
Location: la

Re: live 11 crashing all the time

Post by oratowsky » Wed Apr 14, 2021 4:14 am

tactile_coast wrote:
Wed Apr 14, 2021 12:08 am
I'm getting two or three times daily crashes with 11 where 10 was/is as solid as a rock. Loading the demo set for instance in 11 from the new Mood Swings pack will cause my CPU usage to jump up to 120% and stay there BEFORE I even press play. Like many others going back to 10 for now until Ableton fixes the bugs seems to be the only solution.
i’m such an idiot, i’ve opened and re-saved all my current projects in 11 and it’s a disaster and support tells me they can’t help me.

I can finesse open them by removing plugins , rescanning , and sometimes it works. I’m doing this 10 times a day....

well i’m sure it will get fixed soon.

jimwilson2
Posts: 6
Joined: Tue May 22, 2012 8:42 am

Re: live 11 crashing all the time

Post by jimwilson2 » Sat Jun 05, 2021 3:28 am

I'm having this same problem as well. It seems any action can cause a crash. There's a glimpse of a red screen as the ableton screen slides off the desktop when it crashes. I've tried updating all the plugins and disabling the AU/VST/VST3 versions of each plugin but I'm still getting crashes. I haven't isolated each and every plugin yet as it's pretty time consuming.

Support seemed to think the fabfilter plugs were causing the issue. I contacted fabfilter and they've not heard of the issue happening at all. Really hoping someone figures it out.

Using a 2015 mbp running Big sur
Apogee duet 2 soundcard
Live 11

oratowsky
Posts: 156
Joined: Wed Apr 11, 2007 12:09 am
Location: la

Re: live 11 crashing all the time

Post by oratowsky » Sat Jun 05, 2021 6:43 am

Hey, i did get some more stability by turning of ALL 3rd party plugins and turning them on again, forcing live to do a full re-scan.

Also when I get crashes or I can't open a file sometimes disabling 3rd pparty plugins on startup (hold down option), opening the project, then restarting with plugins normally works to open it.

But I still do get crashes and a ton of people I know have the same problem after they upgraded to Live 11.

You can look at the crash log and see which plugin thread is hanging. Maybe it is the fab filter consistently , maybe not ...

crazy this isn't fixed yet

junior85
Posts: 23
Joined: Sun Jun 16, 2019 4:07 pm

Re: live 11 crashing all the time

Post by junior85 » Sun Jun 06, 2021 2:50 pm

I'm absolutely losing my mind with 10. I'm in full-on despair here after losing something that was sounding great after a whole day's work.

I even made multiple, multiple copies of it as I was working and NONE of them open. Not one.

This has been happening a lot lately and Ableton Support have been no help. I'm convinced something is wrong with an update they released in the last few months. Old songs of mine that were completely fine in the past also crash now.

junior85
Posts: 23
Joined: Sun Jun 16, 2019 4:07 pm

Re: live 11 crashing all the time

Post by junior85 » Sun Jun 06, 2021 9:01 pm

I've just spent the last seven hours non-stop trying to rescue that track and still haven't completely solved it :(

In despair here.

junior85
Posts: 23
Joined: Sun Jun 16, 2019 4:07 pm

Re: live 11 crashing all the time

Post by junior85 » Mon Jun 07, 2021 9:22 am

If anyone stumbles across this - it's U-he's VST3 plugins of Uhbik. I've got 95% of the session back by removing that, still one plugin that's missing after the damage it caused.

jawolski
Posts: 7
Joined: Tue Jun 15, 2021 9:34 pm

Re: live 11 crashing all the time

Post by jawolski » Tue Jun 15, 2021 9:39 pm

I’m having the same issue of Ableton 11 crashing all the time but oddly only on one of my computers. Ableton 11.0.2 working fine on my MacBook Air 2017 and on my Acer Predator Laptop but constantly crashing on my Inta-audio, ironically “purpose-built” audio PC even after complete fresh windows install on a brand new SSD hard drive. Ableton support way way too slow and pointing at everybody else, eg FabFilter or the ATI Radeon RX580 graphics card.
Only that everything was working fine before on Ableton 10!! It’s an absolute disgrace and nuisance.

jawolski
Posts: 7
Joined: Tue Jun 15, 2021 9:34 pm

Re: live 11 crashing all the time

Post by jawolski » Tue Jun 15, 2021 10:14 pm

I’m kind of relieved though to see that this doesn’t seem to merely be a windows vs Mac issue! Sounds to me as if Ableton has some homework to do!!!

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