Greetings,
I just acquired a new Hammer 88 pro and it does not connect with transport controls. Everything else works fine, faders, pads, piano keys. I am using a Dell G-5 16g ram, 1tb ssd with over 600 g available, Windows 10, Ableton 11, Scarlett 2i2 3rd gen. I've contacted M-Audio four times with no success, and realized on the last call the agent had no documentation for Ableton 11. The set up info for the Hammer 88 pro, on M-Audio's website is for Ableton Live 10 lite.
I did a factory reset for the Hammer 88 and deleted Ableton's config file. No change.
Has anyone else experienced this? Suggestions?