Saving files doesn't work
Saving files doesn't work
Hello,
Every time I try to save my set or use "Collect All and Save," I get this error: There was an error when closing the file "C:\Users\<rest of path>\filename.als." I can only use "Save As" and "Save Copy." What could be causing this?
Every time I try to save my set or use "Collect All and Save," I get this error: There was an error when closing the file "C:\Users\<rest of path>\filename.als." I can only use "Save As" and "Save Copy." What could be causing this?
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Re: Saving files doesn't work
Never came across it. I'd kick it upstairs to Ableton Support.
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Re: Saving files doesn't work
I just started having this issue when exporting audio. Can't export any audio!
Re: Saving files doesn't work
It affects exporting audio for me as well.Digital Larry wrote: ↑Sat Jul 24, 2021 2:00 pmI just started having this issue when exporting audio. Can't export any audio!
I just sent a support email (haven't been using Live for a little while because busy). I'll try to remember to post back here if they find a solution.
Re: Saving files doesn't work
Ableton Support said this message can appear when your project is saved in a backed-up folder, e.g. a Dropbox folder, and it will go away if you pause Dropbox syncing (or equivalent for other cloud services). This was not the case for me, though.
On my computer, the problem is caused by SYNSOPOS.exe, a background program related to my Steinberg e-licenser. Closing SYNSOPOS.exe allows Ableton to save the project, but it also prevents several of my plugins from licensing. So that's one step closer to a solution.
(Windows Resource Monitor can be used to identify program(s) using or locking your .als file.)
On my computer, the problem is caused by SYNSOPOS.exe, a background program related to my Steinberg e-licenser. Closing SYNSOPOS.exe allows Ableton to save the project, but it also prevents several of my plugins from licensing. So that's one step closer to a solution.
(Windows Resource Monitor can be used to identify program(s) using or locking your .als file.)
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Re: Saving files doesn't work
#justsaying - I keep ALL my ableton files inside a dropbox folder and I haven't had any problems for years.Envergure wrote: ↑Tue Aug 24, 2021 11:41 pmAbleton Support said this message can appear when your project is saved in a backed-up folder, e.g. a Dropbox folder, and it will go away if you pause Dropbox syncing (or equivalent for other cloud services). This was not the case for me, though.
On my computer, the problem is caused by SYNSOPOS.exe, a background program related to my Steinberg e-licenser. Closing SYNSOPOS.exe allows Ableton to save the project, but it also prevents several of my plugins from licensing. So that's one step closer to a solution.
(Windows Resource Monitor can be used to identify program(s) using or locking your .als file.)
Re: Saving files doesn't work
That's quite surprising, but good to hear it's working for you!
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