How to read .crashlog files

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Chiefolaf
Posts: 3
Joined: Mon Sep 03, 2018 10:43 pm

How to read .crashlog files

Post by Chiefolaf » Sat Nov 27, 2021 4:24 pm

I'm trying to troubleshoot a crashing project and want to inspect the .crashlog file generated to see if it has clues.

Live 11, Windows 10.

I found this page:
https://help.ableton.com/hc/en-us/artic ... sh-Reports

and this helpful video:
https://www.youtube.com/watch?v=ziIkXhuYbZ4
which shows him looking at the .crashlog file on a Mac (at time 1min 40 ish).

How do you open these files in Windows? I've tried Notepad, Wordpad and Notepad++ but none produce readable info.

Video shows:
Image

I get:
Image
I've tried the various encoding options in Notepad++ but no joy.

doubleUG
Posts: 246
Joined: Sun Apr 24, 2011 7:19 am

Re: How to read .crashlog files

Post by doubleUG » Sat Nov 27, 2021 4:47 pm

copy the text, open Live > drag in empty M4L device > open Max editor > paste > save M4L device
https://docs.cycling74.com/max8/vignett ... ng_patches

https://doubleUG.bandcamp.com/releases

randi
Posts: 105
Joined: Thu Apr 03, 2014 4:03 am
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Re: How to read .crashlog files

Post by randi » Sun Nov 28, 2021 8:06 pm

a lot easier: get "WinDBG preview" from the Microsoft Store, it's by MS and opens .dmp files (which are the crashlog files in Windows)

Chiefolaf
Posts: 3
Joined: Mon Sep 03, 2018 10:43 pm

Re: How to read .crashlog files

Post by Chiefolaf » Tue Nov 30, 2021 1:35 am

Thanks doubleUG and randi. Both look like they do a similar job on opening the .dmp files. I gave the WinDBG one a go.
This has given me a couple of clues but the format seems more machine friendly than meatsack friendly, to me at least. Not a programmer.

I think more instructive could still be reading the .crashlog files - if you note in the screengrab from the video above lines 34 and 35 clearly name which plugin caused the crash.

So 2 useful replies so far, thanks again, but still looking for a solution to directly read the .crashlog.

randi
Posts: 105
Joined: Thu Apr 03, 2014 4:03 am
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Re: How to read .crashlog files

Post by randi » Tue Nov 30, 2021 2:27 am

this is exactly what windbg will show you IF there is a plugin to blame, sometimes it's Live itself or some other dll. But this will also be shown. I wrote a longer explanation in the lines community which I'll link to https://llllllll.co/t/ableton-live/9944/1044

Chiefolaf
Posts: 3
Joined: Mon Sep 03, 2018 10:43 pm

Re: How to read .crashlog files

Post by Chiefolaf » Fri Dec 03, 2021 12:47 am

Ah OK, interesting. Not familiar with the behind the scenes workings so I'll have a read of the thread you linked to get a better understanding of what I'm looking at, thanks.

Good food for though as my issue with this specific project is still making me scratch my head.

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