Ableton folds when I close the VST window

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romariozen
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Ableton folds when I close the VST window

Post by romariozen » Tue Nov 30, 2021 1:12 pm

Does anyone had the same glitch? How did you solve it?

[jur]
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Re: Ableton folds when I close the VST window

Post by [jur] » Tue Nov 30, 2021 3:40 pm

Live version? OS?
Do you close the VST window with the mouse or from a shortcut? It is happening with every VST or just one?
Do you use Live fullscreen? etc...
TLDR, help us helping you...
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romariozen
Posts: 63
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Re: Ableton folds when I close the VST window

Post by romariozen » Wed Dec 01, 2021 8:41 pm

[jur] wrote:
Tue Nov 30, 2021 3:40 pm
Live version? OS?
Do you close the VST window with the mouse or from a shortcut? It is happening with every VST or just one?
Do you use Live fullscreen? etc...
TLDR, help us helping you...
11.0.12 Windows 10
I close the VST with the mouse
It happens with every VST, but not every single time
I use both fullscreen and window mode, depends on the weather.

[jur]
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Re: Ableton folds when I close the VST window

Post by [jur] » Thu Dec 02, 2021 3:19 am

Mmhh... I've never seen this.
When you say "folds", you mean that Live window gets minimised into the Dock (I don't know if it's called the same on Windows, but hopefully you know what I mean)?
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romariozen
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Re: Ableton folds when I close the VST window

Post by romariozen » Thu Dec 02, 2021 12:30 pm

[jur] wrote:
Thu Dec 02, 2021 3:19 am
Mmhh... I've never seen this.
When you say "folds", you mean that Live window gets minimised into the Dock (I don't know if it's called the same on Windows, but hopefully you know what I mean)?
yes, it disappers from the screen and appears in the bottom bar, doesn't close completely like Exit. You can fold your browser for example

The Rabbits
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Re: Ableton folds when I close the VST window

Post by The Rabbits » Fri Dec 03, 2021 2:10 am

I've had the same problem for a while now. Doesn't happen with all plugins or all the time. I haven't found a pattern to it yet.

[jur]
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Re: Ableton folds when I close the VST window

Post by [jur] » Fri Dec 03, 2021 4:11 am

Were you able to list the offending plugins?
Sounds like this needs to be addressed by support@ableton.com
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romariozen
Posts: 63
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Re: Ableton folds when I close the VST window

Post by romariozen » Mon Dec 06, 2021 1:19 pm

[jur] wrote:
Fri Dec 03, 2021 4:11 am
Were you able to list the offending plugins?
Sounds like this needs to be addressed by support@ableton.com
Since it is very sporadic, I can't say if there are certain plugins, it just happens randomly. As I use Pro-Q 3 very often, I can say for sure that it happens from time to time with this plugin as well, it's a VST-3
Should I mail tech support after all?

[jur]
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Re: Ableton folds when I close the VST window

Post by [jur] » Mon Dec 06, 2021 1:21 pm

romariozen wrote:
Mon Dec 06, 2021 1:19 pm
Should I mail tech support after all?
Yep!
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