Samples from Hard Drive are not shown in "Places"

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sli_
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Joined: Mon Jan 07, 2019 8:16 pm

Samples from Hard Drive are not shown in "Places"

Post by sli_ » Sun Jun 19, 2022 9:29 pm

I'm running:

Mac OS Monterey 12.4

Ableton Live 10.1.42

Samsung T5 Hard Drive

My Problem is:

"Places" displays folders where samples are stored but not the actual sample files.

Example: I have the folder "Samples" stored in "Places". Through clicking on "Samples" it displays the folder "Drums" (which is stored inside the folder "Samples") but not the actual samples.

The samples are on my hard drive. When I pull them into a Clip via Finder they will show up and work as audio files in Ableton.

This problem does only appear with sample folders from my external hard drive. Not quite sure but it might be that this happens since I updated to the new Mac OS.

Tarekith
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Re: Samples from Hard Drive are not shown in "Places"

Post by Tarekith » Sun Jun 19, 2022 11:44 pm

You’ll probably need to connect the hard drive and start Live then wait awhile for it to finish its indexing of the drive. Might take awhile depending on what kind of external drive it is and how many samples you have.
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sli_
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Re: Samples from Hard Drive are not shown in "Places"

Post by sli_ » Mon Jun 20, 2022 12:24 pm

Hey, thanks for the quick reply!

Unfortunately this is not the issue. The Hard Drive ist constantly connected and the samples do not appear even after like an hour or so. Additionally if I click on a folder in "places" it only shows some of the subfolders within that main folder. Even though both folders are only filled with samples (wav files) - so no other kinds of file formats...

[jur]
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Re: Samples from Hard Drive are not shown in "Places"

Post by [jur] » Mon Jun 20, 2022 3:20 pm

Check that those folders don't have any weird permissions.
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sli_
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Re: Samples from Hard Drive are not shown in "Places"

Post by sli_ » Mon Jun 20, 2022 7:05 pm

Already did that, all good with the permissions.

Additionally if I open up old projects Ableton doesn't seem to find the samples (even though they exist within the project file). If I open up one of these older projects it says "this sample contains no audio data" & "some of the media files (such as samples) used by this set could not be loaded" and all simpler-midi instruments are empty.

Ableton does not provide the "search sample" feature... so i suppose it has to be smth else?

[jur]
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Re: Samples from Hard Drive are not shown in "Places"

Post by [jur] » Thu Jun 23, 2022 12:14 pm

Does the files' names contain any "unusual" character?
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sli_
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Re: Samples from Hard Drive are not shown in "Places"

Post by sli_ » Thu Jun 23, 2022 9:14 pm

Nope... All the samples used to work for the last years until just lately!

[jur]
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Re: Samples from Hard Drive are not shown in "Places"

Post by [jur] » Thu Jun 23, 2022 11:02 pm

I have no clue then.
You're better off contacting support@ableton.com
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AbletonMASCHINE
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Re: Samples from Hard Drive are not shown in "Places"

Post by AbletonMASCHINE » Fri Jun 24, 2022 5:41 am

Last resort might be resetting its DB.
but save all you need before as described here:

https://help.ableton.com/hc/en-us/artic ... reset-Live

Herck
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Re: Samples from Hard Drive are not shown in "Places"

Post by Herck » Mon Oct 31, 2022 5:59 pm

Hi !

Did you ever find the fix? I think I'm experiencing the same problem.

All my sample files are stored in folders on my external hard drive but all of a sudden, whenever I load a project, I get a notification saying "Sample contains no audio data". With no way to use File Manager to replace the files.

Also, when I drag the original sample file from the external folder right into Ableton, it doesn't get loaded in as usual, instead nothing happens...

Sidenote, I have recently added about 80GB of samples to this hard drive, even though still far from full capacity.

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