Issues opening recent project files since installing the latest 11.2 update

Discuss music production with Ableton Live.
pottering
Posts: 1802
Joined: Sat Dec 06, 2014 4:41 am

Re: Issues opening recent project files since installing the latest 11.2 update

Post by pottering » Tue Oct 04, 2022 11:56 pm

Thome313 wrote:
Tue Oct 04, 2022 11:30 pm
Every Ableton project I open is giving me the error "Pointee IDs are not unique"
I have over 150 Worship music projects from Multitracks.com that will not open with this same error on a windows 11 Ableton Live 11.2

But it opens perfectly on my Macbook Pro 2014 with Ableton Live 11.1.6

What the heck did you do??
That points at corrupted Sets.

https://help.ableton.com/hc/en-us/artic ... rrupt-Sets

Also:

https://www.ableton.com/en/release-notes/live-11/
Fixed a crash when loading a corrupt Live Set containing non-unique Pointee IDs. Live now recognizes if the set is corrupt and displays a corresponding error message. Users can reach out to Support to see if their sets can be repaired.
♥♥♥

Thome313
Posts: 2
Joined: Tue Oct 04, 2022 11:26 pm

Re: Issues opening recent project files since installing the latest 11.2 update

Post by Thome313 » Tue Oct 04, 2022 11:58 pm

I rolled back to version 11.1.6 through the website and the problem is gone.
Version 11.2 is the problem! Roll back to 11.1.6!

davematthias
Posts: 5
Joined: Mon Sep 26, 2016 2:50 am

Re: Issues opening recent project files since installing the latest 11.2 update

Post by davematthias » Wed Oct 05, 2022 12:02 am

It's an issue in 11.2. Support emailed me. Rolling back to any previous 11 version seems to fix it

[tow]
Posts: 257
Joined: Wed Jun 13, 2007 10:50 am
Location: Ableton Headquarters

Re: Issues opening recent project files since installing the latest 11.2 update

Post by [tow] » Wed Oct 05, 2022 12:40 pm

Hey everyone,

this discussion here contains a mix-up of various situations when transferring to Live 11.2. Some are very-well known to us (e.g. the corrupt sets that cannot be opened), others are quite unclear and generic.
If you haven't done yet, please contact Support via https://www.ableton.com/en/help/ so that each problem can be diagnosed individually.

Calagan
Posts: 268
Joined: Fri Jul 24, 2015 4:44 am

Re: Issues opening recent project files since installing the latest 11.2 update

Post by Calagan » Thu Oct 06, 2022 3:43 am

mmm. I was right in not jumping on this new update...

I hope the issues will be fixed soon : I don't need troubles on a system that is presently perfectly fine with 11.1.5...

Could someone explain what is exactly the "pointee ID" issue ? Just so we learn a bit about how Live is working and what means exactly a "corrupt Live set containing non-unique Pointee IDs"...

[erm]
Site Admin
Posts: 284
Joined: Mon Jun 01, 2015 3:05 pm
Location: Ableton

Re: Issues opening recent project files since installing the latest 11.2 update

Post by [erm] » Thu Oct 06, 2022 2:21 pm

Hi folks, please submit a support ticket if you’re experiencing this issue, it will help us track down the cause quicker. Thanks!

https://www.ableton.com/en/help/#contact-support
Ableton Forum Administrator

tfarmer46
Posts: 4
Joined: Sun Feb 18, 2018 1:58 am

Re: Issues opening recent project files since installing the latest 11.2 update

Post by tfarmer46 » Thu Oct 06, 2022 9:15 pm

wtf is this. cant run any old projects because the disk drive is going nuts. nothing is wrong with my computer i was working fine on music last night on the old version

DANZILLL
Posts: 1
Joined: Wed Nov 09, 2022 3:14 pm

Re: Issues opening recent project files since installing the latest 11.2 update

Post by DANZILLL » Wed Nov 09, 2022 3:15 pm

tfarmer46 wrote:
Thu Oct 06, 2022 9:15 pm
wtf is this. cant run any old projects because the disk drive is going nuts. nothing is wrong with my computer i was working fine on music last night on the old version
Have the same issue on a Windows 10 Ableton 11.2.6(((((((

nopunopu
Posts: 1
Joined: Tue Nov 15, 2022 9:44 pm

Re: Issues opening recent project files since installing the latest 11.2 update

Post by nopunopu » Tue Nov 15, 2022 9:46 pm

I'm on Windows 10. A large amount of project files have become unopenable. They crash on open and Ableton doesn't even give a reason why. I reverted back to a previous version of Live and they opened just fine so there are definitely issues with the current build.

[jur]
Site Admin
Posts: 5307
Joined: Mon Jun 01, 2015 3:04 pm
Location: Ableton

Re: Issues opening recent project files since installing the latest 11.2 update

Post by [jur] » Tue Nov 15, 2022 10:16 pm

[erm] wrote:
Thu Oct 06, 2022 2:21 pm
Hi folks, please submit a support ticket if you’re experiencing this issue, it will help us track down the cause quicker. Thanks!

https://www.ableton.com/en/help/#contact-support
Ableton Forum Moderator

zdrlik
Posts: 1
Joined: Tue Dec 13, 2022 2:55 pm

Re: Issues opening recent project files since installing the latest 11.2 update

Post by zdrlik » Tue Dec 13, 2022 2:57 pm

Support contacted but without reply. More then 100 multitracks.com songs unopenable in 11.2.6. Downgrade not possible as our main project has been already saved in 11.2.6 and not possible open in 11.1.6 any more

PS: midi helper project generated by Lightkey app not openable also.

Redemption Gilbert
Posts: 1
Joined: Wed Jul 12, 2023 7:49 pm

Re: Issues opening recent project files since installing the latest 11.2 update

Post by Redemption Gilbert » Wed Jul 12, 2023 7:51 pm

I found a workaround for this issue. We also use multitracks for several projects that we import into Ableton and use as separate song files before inserting them into our template flow for the Sunday. I had to open the specific ableton project file that is pulling the error, and ableton will ask if you want ableton to attempt to repair the issue. It will repair it, then ask you to re-save the file. Upon re-saving the file after ableton repaired the song, I was successfully able to import it into Ableton, no problems. Let me know if that works!

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