Lost all Project Files During Update

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Glitterworld
Posts: 1
Joined: Thu Sep 29, 2022 7:51 am

Lost all Project Files During Update

Post by Glitterworld » Thu Sep 29, 2022 8:02 am

Hey folks,
I recently updated to a new version of Live (11.2 from 11.0.12) and when given the choice between Installing the new version separately or "Replace"ing my old version, I selected "replace". This is what the prompt looked like:
Image
I did not know that this would affect my user library, and I am now unable to access my hundreds of projects that I have worked on over the past two years or so.
I was wondering if anyone had any ideas regarding how to access the old project files that I had. Any and all help would be greatly appreciated.
I am quite distraught about this so let me know if there is any clarifying I can do to clarify just let me know.
Thank you very much.

cids
Posts: 700
Joined: Fri Jul 16, 2004 5:53 pm
Location: Amsterdam, Netherlands

Re: Lost all Project Files During Update

Post by cids » Thu Sep 29, 2022 2:59 pm

So it is very unlikely that updating Ableton causes your project files to disappear - could you please share any more details why you think that these files have disappeared? Also more system info would help
Mac Studio M2 Max and MacBook Pro M1

Genelec M030; Live 11.3.x and Live 12; macOS Sonoma

UAD Apollo Twin

Ableton Push 2

AbletonMASCHINE
Posts: 104
Joined: Sat Jan 30, 2021 6:27 am

Re: Lost all Project Files During Update

Post by AbletonMASCHINE » Thu Sep 29, 2022 4:51 pm

Just checked: My 'Replacing' update from 11.1.6 to 11.2 did not affect my user library. Even the list with the last used procjets works flawless.

[jur]
Site Admin
Posts: 5306
Joined: Mon Jun 01, 2015 3:04 pm
Location: Ableton

Re: Lost all Project Files During Update

Post by [jur] » Thu Sep 29, 2022 5:28 pm

That's definitely HIGHLY unlikely...
Ableton Forum Moderator

Martin Gifford
Posts: 439
Joined: Mon Jun 14, 2010 12:48 am

Re: Lost all Project Files During Update

Post by Martin Gifford » Sat Oct 01, 2022 4:50 am

Search your drives for one of the file names, then open the containing folder, etc.

AbletonMASCHINE
Posts: 104
Joined: Sat Jan 30, 2021 6:27 am

Re: Lost all Project Files During Update

Post by AbletonMASCHINE » Sat Oct 01, 2022 9:30 am

or use your backup!

Rivanni
Posts: 409
Joined: Sat Nov 26, 2016 12:30 pm

Re: Lost all Project Files During Update

Post by Rivanni » Sat Oct 01, 2022 7:10 pm

Do you see your projects files and User Library in Windows Explorer? Always check this first and mention this in your post.

Maybe something went wrong with the configuration files. Live copies these files from the old version to the new version when it installs an update.
You could copy the files yourself and see if this solves the problem.

- First close Live.
- Go to the preferences directory of the curent Live version:
- C:\Users\<username>\AppData\\Roaming\Ableton\Live 11.2\Preferences
Note: Here's how to access hidden folders on Windows.[/sizeSuite ]
- Copy the following files: - Library.cfg - Preferences.cfg - Options.txt (if present) and paste them in a save location as a backup.


- Now go to the preferences directory of the previous version:
- C:\Users\<username>\AppData\\Roaming\Ableton\Live 11.0.12\Preferences
- Again, copy the following files: - Library.cfg - Preferences.cfg - Options.txt (if present)
- But this time paste them in the preferences folder of Live 11.2.

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