Ableton 11 GUI Freezing Constantly

Discuss music production with Ableton Live.
apeschool
Posts: 2
Joined: Sun Oct 16, 2022 9:46 pm

Ableton 11 GUI Freezing Constantly

Post by apeschool » Sun Oct 16, 2022 9:57 pm

I'm running 11.2 on a 3.4 ghz with 8 gigs of ram. It's handled massive sessions in recent weeks with no issues whatsoever, but suddenly the display is freezing any time i zoom or change loop lengths. Any display change will cause it to seize up. Audio continues to play and it eventually returns to normal, only to do it again when i try to zoom. I haven't installed anything new or added any hardware. Any ideas?

apeschool
Posts: 2
Joined: Sun Oct 16, 2022 9:46 pm

Re: Ableton 11 GUI Freezing Constantly

Post by apeschool » Sun Oct 16, 2022 9:58 pm

I've also reinstalled twice to no avail.

[jur]
Site Admin
Posts: 5272
Joined: Mon Jun 01, 2015 3:04 pm
Location: Ableton

Re: Ableton 11 GUI Freezing Constantly

Post by [jur] » Mon Oct 17, 2022 12:11 am

apeschool wrote:
Sun Oct 16, 2022 9:57 pm
but suddenly
You said you didn't change or update anything recently, but this "suddenly" screams the opposite! This "suddenly" could be Live's 11.2 update, though...
Did you try changing your screen resolution? Are you using any setting other than 100% zoom in Live's "look feel" preferences?
Ableton Forum Moderator

Nekz
Posts: 18
Joined: Thu May 01, 2014 8:52 am

Re: Ableton 11 GUI Freezing Constantly

Post by Nekz » Thu Oct 20, 2022 8:08 am

This exact thing is happening to me but just using it, without zooming or doing anything with the GUI! It freezes and audio keeps playing and I have to force quit turning Live unusable.
I had to downgrade to 11.1.6 and now everything is back to normal.

iMac 2017 i7 4,2Ghrz 52 GB ram

[jur]
Site Admin
Posts: 5272
Joined: Mon Jun 01, 2015 3:04 pm
Location: Ableton

Re: Ableton 11 GUI Freezing Constantly

Post by [jur] » Thu Oct 20, 2022 9:02 pm

Nekz wrote:
Thu Oct 20, 2022 8:08 am
This exact thing is happening to me but just using it, without zooming or doing anything with the GUI! It freezes and audio keeps playing and I have to force quit turning Live unusable.
I had to downgrade to 11.1.6 and now everything is back to normal.

iMac 2017 i7 4,2Ghrz 52 GB ram
You should definitely bring this to Support
Ableton Forum Moderator

darkertim
Posts: 2
Joined: Tue Oct 25, 2022 2:54 pm

Re: Ableton 11 GUI Freezing Constantly

Post by darkertim » Tue Oct 25, 2022 2:59 pm

I had this same issue, I'm running an M1 MacBook Pro and opening 11.2.5 in Rosetta mode seems to have solved the issue, for now at least.

On mac: shut down Ableton > go to: MacintoshHD/Applications/Ableton Live 11 > right click the application icon > click 'get info' > check the 'Open using Rosetta' checkbox > open Ableton again.

Hope this helps! Let me know if it does :)

Nekz
Posts: 18
Joined: Thu May 01, 2014 8:52 am

Re: Ableton 11 GUI Freezing Constantly

Post by Nekz » Wed Nov 02, 2022 9:39 am

[jur] wrote:
Thu Oct 20, 2022 9:02 pm
Nekz wrote:
Thu Oct 20, 2022 8:08 am
This exact thing is happening to me but just using it, without zooming or doing anything with the GUI! It freezes and audio keeps playing and I have to force quit turning Live unusable.
I had to downgrade to 11.1.6 and now everything is back to normal.

iMac 2017 i7 4,2Ghrz 52 GB ram
You should definitely bring this to Support
Yep_done

Nekz
Posts: 18
Joined: Thu May 01, 2014 8:52 am

Re: Ableton 11 GUI Freezing Constantly

Post by Nekz » Wed Nov 02, 2022 10:46 am

Discovered the problem - I just needed to disable new metal graphic rendering which is enabled by default on Live 11.2 using an Options.txt file.

https://help.ableton.com/hc/en-us/artic ... 2-on-macOS

Seems Metal does not work well on a iMac 2017 with Mojave.....

[jur]
Site Admin
Posts: 5272
Joined: Mon Jun 01, 2015 3:04 pm
Location: Ableton

Re: Ableton 11 GUI Freezing Constantly

Post by [jur] » Mon Dec 05, 2022 2:02 am

Metal has been disabled for older systems in the current L11.2.10b1 beta, so it should fix your issue with the next release.
Ableton Forum Moderator

lenbu
Posts: 2
Joined: Tue Dec 06, 2022 1:55 am

Re: Ableton 11 GUI Freezing Constantly

Post by lenbu » Tue Dec 06, 2022 2:07 am

I have the same issue atm.
I´m using a M1 Max, 32GB. latest Live 11.

What doo you suggest to fix this ?

bakku
Posts: 38
Joined: Wed Sep 23, 2009 4:11 am

Re: Ableton 11 GUI Freezing Constantly

Post by bakku » Wed Dec 07, 2022 3:45 am

turn off wi-fi and bluetooth.

TommyPGunn
Posts: 4
Joined: Wed Feb 05, 2020 11:33 pm

Re: Ableton 11 GUI Freezing Constantly

Post by TommyPGunn » Sat May 06, 2023 1:47 am

Has anyone had any luck dealing with this?
I'm having a similar issue - at fist I thought it was my new Duet 3. I'm running Big Sur on a 2020 intel macbook pro, live 11.2.11, my sessions keep freezing (play stylus stays still while the audio keeps going for a while and is then unresponsive. This only happens when the interface is plugged in - all works fine when the same session is running though the comp. speakers. I've tried turning off wifi/bt, putting the option.txt file in there, all to no avail!
Running out of ideas...

scg
Posts: 136
Joined: Sun Feb 12, 2023 10:14 pm

Re: Ableton 11 GUI Freezing Constantly

Post by scg » Sat May 06, 2023 3:24 am

TommyPGunn wrote:
Sat May 06, 2023 1:47 am
Has anyone had any luck dealing with this?
I'm having a similar issue - at fist I thought it was my new Duet 3. I'm running Big Sur on a 2020 intel macbook pro, live 11.2.11, my sessions keep freezing (play stylus stays still while the audio keeps going for a while and is then unresponsive. This only happens when the interface is plugged in - all works fine when the same session is running though the comp. speakers. I've tried turning off wifi/bt, putting the option.txt file in there, all to no avail!
Running out of ideas...
When exactly do the freezes occur for you? Is it arbitrary, or does it occur specifically (and perhaps only) right when you stop playback?

I recently posted about a similar issue here. I'm using 11.2.11 and macOS 13.3.1 on a 2018 Mac mini. On certain projects, Ableton is freezing for 1 to 3 seconds every time playback is stopped (which needless to say is something of a showstopper workflow-wise).

I haven't updated that thread yet, but like you seem to have, I've discovered that this only happens when Ableton is using my audio interface (AudioBox USB 96) for input and/or output. When outputting to the computer, the problem disappears, just as you said. (Yours is the first mention I've seen of this other than my own.)

I've been in 'research mode', so I haven't contacted Ableton support yet, but I will. Meanwhile though, maybe there will be some insight offered in this thread. To summarize again (and correct me if I'm describing your issue incorrectly), it seems the problem we're talking about here is that Ableton freezes periodically, but only when using an external audio interface, and not when outputting directly to the computer.

scg
Posts: 136
Joined: Sun Feb 12, 2023 10:14 pm

Re: Ableton 11 GUI Freezing Constantly

Post by scg » Sat May 06, 2023 2:09 pm

TommyPGunn wrote:
Sat May 06, 2023 1:47 am
Running out of ideas...
One more question, if you don't mind. Are you using Serum by any chance? If so, are you using a lot of instances? And does freezing those instances help? (I ask because Serum instances seem to cause or at least exacerbate the behavior for me, but it may just be because that's the most CPU-heavy thing I'm using.)

maokus
Posts: 3
Joined: Sat May 21, 2022 3:26 am

Re: Ableton 11 GUI Freezing Constantly

Post by maokus » Thu Jun 15, 2023 11:59 am

I'm having a similar issue, MacOS Monterey 12.6.3 and Ableton Suite 11.3.3. I recently updated from standard to suite and weirdly never had this issue when using standard :/

I have been using more ableton factory packs and bigger sample libraries since I upgraded, but I don't think thats the issue because it happens regardless if the set is huge or only 2 channels. I also cant figure out how to replicate it. It just randomly hangs.
scg wrote:
Sat May 06, 2023 2:09 pm
One more question, if you don't mind. Are you using Serum by any chance?
I know this wasn't meant for me but fyi I'm not using serum, only stock ableton packs.

Hope someone finds an answer soon :? Its getting a little annoying

Post Reply