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 Post subject: Unlocking Live 7 demo question
PostPosted: Mon Apr 21, 2008 8:35 pm 

Joined: Sun Mar 16, 2008 11:59 am
Posts: 63
Location: Aboard the mining ship Red Dwarf
Unfortunately there seems to be no way of unlocking the 14 day trial version offline. I have the demo installed on my music PC which has no internet connection (and will stay that way), but it seems to unlock the 14 day demo I have to be online. Is there a way around this?

As I said, I don't want to connect my music PC online. My internet PC is not a machine to test it on as I have no ASIO soundcard or any DAW capabilities on it.


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 Post subject:
PostPosted: Mon Apr 21, 2008 8:50 pm 

Joined: Tue Feb 27, 2007 10:05 pm
Posts: 1996
Location: PDX
Hopefully this has the answer:
http://www.ableton.com/unlock
not sure exactly what 7.x.x version you have so I can't give you exact details.

I unlocked v6 offline, and it looks like you can still do that with v7.01 - 7.05


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 Post subject:
PostPosted: Mon Apr 21, 2008 9:10 pm 

Joined: Mon Nov 19, 2007 8:53 am
Posts: 3667
Live Manual 3.2.4. Sould work for demo.

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 Post subject:
PostPosted: Mon Apr 21, 2008 9:19 pm 

Joined: Sun Mar 16, 2008 11:59 am
Posts: 63
Location: Aboard the mining ship Red Dwarf
laird wrote:
Hopefully this has the answer:
http://www.ableton.com/unlock
not sure exactly what 7.x.x version you have so I can't give you exact details.

I unlocked v6 offline, and it looks like you can still do that with v7.01 - 7.05


I don't think it can be done as first I have no Challenge code and secondly it says in the demo version:

the time limited version of Live must connect to ableton.com each time you start to enable saving and exporting.

Connect automatically at startup yes/no
[b][i]




As far as I can make out, it's not possible to use the 14 day trial demo on a machine not connected to internet.

Could anyone from Ableton verify this please?


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 Post subject:
PostPosted: Tue Apr 22, 2008 8:40 am 

Joined: Sun Jun 03, 2007 7:45 pm
Posts: 786
Location: Ireland
email them

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 Post subject:
PostPosted: Tue Apr 22, 2008 11:21 am 

Joined: Thu Jun 07, 2007 11:51 am
Posts: 188
Location: Ableton Headquarters
Hi all,

Indeed, in order to save your work with the new trial version, you need to have a connection to the Internet, because the authorization to save comes from our server.

You can still use the trial if you don't have an Internet connection, though, you simply won't be able to save (this is the old demo we had before).

Cheers,

Carl


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 Post subject:
PostPosted: Tue Apr 22, 2008 4:48 pm 

Joined: Tue Feb 27, 2007 10:05 pm
Posts: 1996
Location: PDX
Ableton.com wrote:


1. Start Live and, when prompted, enter your serial number.
2. Click the link that says "Click here to unlock from a file."
3. The options that appear will include an "Unlock From File" section. Carefully write down the Challenge Code given here.
4. Have the Serial Number and Challenge Code ready. Then click the "Continue to unlock offline" link at the bottom of the page.

After successfully entering the Serial Number and Challenge Code, you will be presented with an Unlock Key. Download and transfer the Unlock Key to the computer on which you have installed Live.

Click the "Load Unlock Key file..." button, and locate the Unlock Key on your hard disk.

Doesn't work ? What step are you hung up on?


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 Post subject:
PostPosted: Tue Apr 22, 2008 4:51 pm 

Joined: Tue Feb 27, 2007 10:05 pm
Posts: 1996
Location: PDX
wait, are you asking how to Save files with the demo version, or how to unlock the demo version?


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 Post subject:
PostPosted: Tue Apr 22, 2008 4:51 pm 

Joined: Thu Jun 07, 2007 11:51 am
Posts: 188
Location: Ableton Headquarters
Hi laird,

The procedure you describe is for unlocking a product,
but the trial is not a product: you can think of your trial
serial number as an authorization to save your work for
14 days. Live needs an explicit authorization from
ableton.com once per session before anything can be
saved or exported - this is why there is no "unlock off-line"
or "unlock from a file" possibility with the trial.

Cheers,

Carl


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 Post subject:
PostPosted: Tue Apr 22, 2008 4:52 pm 

Joined: Thu Jun 07, 2007 11:51 am
Posts: 188
Location: Ableton Headquarters
Also note that there is no need to unlock the demo itself:
simply click one of the "Try" buttons, and off you go!

Carl


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 Post subject:
PostPosted: Tue Apr 22, 2008 5:42 pm 

Joined: Tue Feb 27, 2007 10:05 pm
Posts: 1996
Location: PDX
Okay, got it.

maybe you will want to update your website and remove the instructions for unlocking 7.0.5 if it is not an unlockable product?

i think I'm not the only one confused by the 7.0.3 demo and 7.0.5 trial version difference.


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 Post subject:
PostPosted: Wed Apr 23, 2008 8:30 am 

Joined: Sun Mar 16, 2008 11:59 am
Posts: 63
Location: Aboard the mining ship Red Dwarf
CarlSeleborg wrote:
Hi all,

Indeed, in order to save your work with the new trial version, you need to have a connection to the Internet, because the authorization to save comes from our server.

You can still use the trial if you don't have an Internet connection, though, you simply won't be able to save (this is the old demo we had before).

Cheers,

Carl



Thank you for verifying this. Looks like I won't be able to use the 14 day trial period, but the standard demo. Oh well.


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 Post subject:
PostPosted: Wed Apr 23, 2008 8:50 am 

Joined: Thu Jun 07, 2007 11:51 am
Posts: 188
Location: Ableton Headquarters
Hi Arnold-Rimmer,

The only possibility I could see is if you can connect
your studio computer at least once to the Internet. Then
you could get the authorization to save, and leave Live
running for 2 weeks. It's a bit hacky, but we did design
the system so that it required as few connections as
possible.

Carl


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