DO NOT BUY ANY REFX PRODUCTS !

Discussion of music production, audio, equipment and any related topics, either with or without Ableton Live
muthafunka
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Post by muthafunka » Tue Jun 03, 2008 9:25 am

You sold the license but never actually handed the numbers/activation over and had your license for cancelled for a mistaken, incomplete transaction?

bleepsnbreaks
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Location: Melbourne, Australia

Post by bleepsnbreaks » Tue Jun 03, 2008 9:30 am

I haven't actually taken the money from the dude, I said I would transfer the license into his name before her gave me the money. I sold it on Trademe, which is kinda like ebay, but in New Zealand...
Now Im gonna have to apologize to the poor guy and tell him that I cant transfer the license to him and then try to get my fees back from trademe.
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andydes
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Post by andydes » Tue Jun 03, 2008 9:31 am

All this guy needed to do was say that the license wasn't transferable and suggest you refund the person you sold it to.

Cancelling your license imediately after you tried in good faith (mistakenly, perhaps) to get it transfered through proper channels is completely unacceptable.

bleepsnbreaks
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Location: Melbourne, Australia

Post by bleepsnbreaks » Tue Jun 03, 2008 9:35 am

Yep. and thats my point. There was no need to be such an a$$hat about the whole thing...
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djfm
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Post by djfm » Tue Jun 03, 2008 9:35 am

DjViral wrote:no business from me!
+1
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thefool
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Post by thefool » Tue Jun 03, 2008 10:51 am

just to clear it why i enjoy Tone2's policy: They DO have a 20€ license transfer fee, but i think thats fair enough. 20€ is not much more than a large pizza, and i like to support developers. Also because they do it manually and have to deal with shareit etcettera.

dmacintyre
Posts: 261
Joined: Fri Feb 17, 2006 2:59 pm

Post by dmacintyre » Tue Jun 03, 2008 10:55 am

I have deldeted my Refx product from my computer and won't be buying anything else from them. I had decided that anyway but this post just confirms matters for me. It might also be worth looking into whether what they have done is actually legal.

D.
I invented coffee

the shoe
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Location: London

Post by the shoe » Tue Jun 03, 2008 11:31 am

i have had dealings with this mike chap before. he is the biggest cock on the planet. like a retarded oscar wilde. i would never buy anything from a company he was involved in. prick

blank
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Location: Montreal

Post by blank » Tue Jun 03, 2008 11:45 am

Plasticz is an awesome synth.
feug.net -:- virb.com/feug

smartass303
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Post by smartass303 » Tue Jun 03, 2008 11:50 am

holy shit!
i never really liked the ravey attitude of their synths, but this makes me think:

crack the shit and use it just for the sake of it!

twat,

3
0
3

blank
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Location: Montreal

Post by blank » Tue Jun 03, 2008 12:09 pm

smartass303 wrote:holy shit!
i never really liked the ravey attitude of their synths, but this makes me think:

crack the shit and use it just for the sake of it!

twat,

3
0
3
what a brilliant comment
feug.net -:- virb.com/feug

condra
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Post by condra » Tue Jun 03, 2008 12:41 pm

aeon wrote: with so many other decent, helpful, friendly & talented developers out there, why support a company which treats its customers like this?
Damn straight. Buy Zebra. :D

4am
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Post by 4am » Tue Jun 03, 2008 1:07 pm

never considered buying anything from refx, but thanks for the information.. always good to know :?

aeon
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Post by aeon » Tue Jun 03, 2008 1:12 pm

condra: definitely. i would so rather support Urs, or Rene RGC, or Magnus...!
digitally yours

Coupe70
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Post by Coupe70 » Tue Jun 03, 2008 1:35 pm

just to confirm this:
there is no word about selling or not selling the license on the "normal"
part of their website.
i just read the terms & conditions on their website (which are the ones of shareit) and there is a lot talking about "license" and "licensed" and blah,
but no word about selling the license. they just refer to the additional terms & conditions coming with the software.

so YES, it seems to be officially forbidden (which is stupid), but it is hidden as much as possible, so you get the information after paying and you have to cancel the whole purchase if you don't agree.

in contrast other companies have large and easy to find FAQs about licenses and stuff on their homepage........so.............

BOOOOOOOO, reFX :!: :!: :!:


not to speak about this Mike guy. unacceptable !
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