Live 7 does not recognise ozone

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Posts: 104
Joined: Mon Dec 16, 2002 11:22 am

Live 7 does not recognise ozone

Post by arar » Mon Jan 19, 2009 10:57 pm

Hi There

Live 7 no longer recognises my Ozone, its just not coming up in preferences;Ozone is recognised by the computer and my copy of Making waves, I hav etried reboots, and newest driver - nothing seems to work; any thoughts would be welcomed, thanks

I am now on 7.14, it was working fine until 7.09.....
AMD 64 x 2 1.8ghz cpu
64mb integ graphics
4 gig ram
120GB 5400 HD
Indigo DJx

Live 7.0.18
Making Waves 5.44
Soundforge 8

Posts: 1412
Joined: Tue Apr 24, 2007 2:56 pm
Location: Ableton Headquarters

Post by jok » Fri Jan 23, 2009 11:53 am

Hi Arar,

have you tried deleting Live´s preferences?
- choose 'get support' from the help menu
- in lessons view, click the link "show preferences folder"
- once the folder opens, close Live
- delete 'preferences.cfg'
- launch Live

ableton support team